I bought a PC for my daughter in June, she now tells me that whenever she boots up Minecraft or Discord the CPU goes to 100%, which shuts off the PC and it has to be restarted, losing games and progress. I'm not technical so relied heavily on the 'check' function in the ordering system.
What advise/fix can you suggest
Processor (CPU) Intel® Core™ i7 Eight Core Processor i7-11700 (2.5GHz) 16MB Cache
Motherboard Gigabyte B460M DS3H V2 (rev. 1.0) : LGA1200, DDR4, USB 3.2
Memory (RAM) 16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)
Graphics Card 6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive 1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
DVD/BLU-RAY Drive NOT REQUIRED
Memory Card Reader USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply CORSAIR 450W CV SERIES™ CV-450 POWER SUPPLY
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling PCS FrostFlow 100 RGB V3 Series High Performance CPU Cooler
Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card 10/100/1000 GIGABIT LAN PORT
Wireless Network Card WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language United Kingdom - English Language
Windows Recovery Media Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser Microsoft® Edge (Windows 10 Only)
What advise/fix can you suggest
Processor (CPU) Intel® Core™ i7 Eight Core Processor i7-11700 (2.5GHz) 16MB Cache
Motherboard Gigabyte B460M DS3H V2 (rev. 1.0) : LGA1200, DDR4, USB 3.2
Memory (RAM) 16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)
Graphics Card 6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive 1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
DVD/BLU-RAY Drive NOT REQUIRED
Memory Card Reader USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply CORSAIR 450W CV SERIES™ CV-450 POWER SUPPLY
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling PCS FrostFlow 100 RGB V3 Series High Performance CPU Cooler
Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card 10/100/1000 GIGABIT LAN PORT
Wireless Network Card WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language United Kingdom - English Language
Windows Recovery Media Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser Microsoft® Edge (Windows 10 Only)