Noise of new system

[Mikesmith08]

Hi all,

I've received my new build from PC Specialist today and the fans and computer are making an awful lot of noise. The noise a full size standing fan would make, the kind used to cool a room down. My build is below, is this normal? When reading reviews for the parts I chose, everywhere said it was quiet but this is far from quiet!

Thanks for any help


Case
FRACTAL MESHIFY 2 LIGHT TEMPERED GLASS
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card
NONE, I ALREADY HAVE A GRAPHICS CARD
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
1st M.2 SSD Drive
1TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i RGB PRO XT Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 14 to 17 working days
Promotional Item
Get Resident Evil Village with select Samsung SSDs
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery

Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am4-gen3-pc/ukQV89mhVV/

 

[ubuysa]

First off, run Windows Update until no more updates are found. If you have to reboot then run Windows Update immediately after the reboot. Also be sure to install all optional driver updates and review other optional updates and install those unless there is good reason not to.

 

[Mikesmith08]

First off, run Windows Update until no more updates are found. If you have to reboot then run Windows Update immediately after the reboot. Also be sure to install all optional driver updates and review other optional updates and install those unless there is good reason not to.

All updated, there was quite a few but still making the same noise after restart. I turned it on and off just in case and still the same.

 

[Scott]

Does it sound like it's coming from the rear fan? From what I understand there is some confusion when configuring these on the fan controller.

Do you have iCue installed? This is your fan controller. If you open it it, it should show you which mode the system is on and the various fans connected.

My guess is it's either the wiring, or the configuration of iCue. Just to double check though, download and install HWMonitor so that we can see what's happening with the CPU/GPU temperatures.

Edit: Doesn't change the advice but I'm not sure the PRO XT comes with the controller, might just be the capellix. Worth checking anyway.

 

[Mikesmith08]

Does it sound like it's coming from the rear fan? From what I understand there is some confusion when configuring these on the fan controller.

Do you have iCue installed? This is your fan controller. If you open it it, it should show you which mode the system is on and the various fans connected.

My guess is it's either the wiring, or the configuration of iCue. Just to double check though, download and install HWMonitor so that we can see what's happening with the CPU/GPU temperatures.

Edit: Doesn't change the advice but I'm not sure the PRO XT comes with the controller, might just be the capellix. Worth checking anyway.

No it sounds as if its coming from the top. I do have icue and it says everything is normal, no temps about 30 degrees and the fans are on balanced. I have tried changing this to quiet but makes no difference?

I can install HWMonitor but it does tell me the the temps on icue so do I still need this?

 

[Scott]

I would do the checks via HWMonitor, it's much quicker at polling.

With regards to iCue not making any difference, are you seeing a visual change in the RPM speed of the fans once you change to quiet? Is zero fan an option?

 

[Mikesmith08]

I would do the checks via HWMonitor, it's much quicker at polling.

With regards to iCue not making any difference, are you seeing a visual change in the RPM speed of the fans once you change to quiet? Is zero fan an option?

All the temps seem fine looking at HWMonitor, nothing higher than 40c

I've amended icue, fan one is now at 0RPM but fan 2 doesn't respond. Stuck at 1754 RPM, not sure why, or if there is even a fan 2. I noticed no change in sound from putting fan one to 0 though.

The Pump is at 1955RPM, can't amend this. I would send pictures but it tells me the files are too large to attach

 

[dtang_ie]

I have a hissing noise that is coming from the PSU on my new built but I was told it's common / expected.

 

[Mikesmith08]

I have a hissing noise that is coming from the PSU on my new built but I was told it's common / expected.

It isn't hissing, it's just a very loud fan noise. Looking at jt when I put fan 1 on extreme it reaches 731 rpm but fan 2 is in 1776 rpm and the pump 1953 rpm and i can't slow either down. They don't respond?

 

[Scott]

Sounds like it's not configured correctly to me.

How are you changing the fan speed settings? when you go into the fan speed you need to select the fans individually at times and change them. The border around the fan in question will change colour to indicate what setting it is at etc.

 

[Mikesmith08]

Sounds like it's not configured correctly to me.

How are you changing the fan speed settings? when you go into the fan speed you need to select the fans individually at times and change them. The border around the fan in question will change colour to indicate what setting it is at etc.

I think I'll need to send it back to PC Specialist. I've spent all night and installed various software to try and controll the fan speed and nothing works at all. It's running at max none stop and the noise is giving me a headache.

Its one fan on the CPU Cooler that just won't stop or he controll. Either faulty product or faulty assembly. If I take the side of and hold that one fan when the computer starts its nice and quiet. Soon as I let go it's like a jet engine again, crazy!

 

[SpyderTracks]

I think I'll need to send it back to PC Specialist. I've spent all night and installed various software to try and controll the fan speed and nothing works at all. It's running at max none stop and the noise is giving me a headache.

Its one fan on the CPU Cooler that just won't stop or he controll. Either faulty product or faulty assembly. If I take the side of and hold that one fan when the computer starts its nice and quiet. Soon as I let go it's like a jet engine again, crazy!

It's likely just the fans aren't wired in correctly.

Have a look where they are wired to.

There's a micro controller which is part of the case, looks like this:

It should be wired as followed, PCS seem to get it wrong on the Fractal cases quite often:

 

[Mikesmith08]

It's likely just the fans aren't wired in correctly.

Have a look where they are wired to.

There's a micro controller which is part of the case, looks like this:


View attachment 28845

It should be wired as followed, PCS seem to get it wrong on the Fractal cases quite often:

View attachment 28846

I thought so but couldn't find where abouts it connects to to be honest.

I've loaded some pictures on the below link as it says they're too big to post here, is it possibly the second picture? Though this is so tucked away I can hardly see it!

https://imgur.com/a/tt4CKbe

This is also the noise it's making

https://imgur.com/a/yIsLoOr

 

[SpyderTracks]

I thought so but couldn't find where abouts it connects to to be honest.

I've loaded some pictures on the below link as it says they're too big to post here, is it possibly the second picture? Though this is so tucked away I can hardly see it!

https://imgur.com/a/tt4CKbe

This is also the noise it's making

https://imgur.com/a/yIsLoOr

It would normally be under the other case side with all the cable management.

 

[Scott]

Wow that's at full chat all right. I'm amazed that's only one fan.

If you're not comfortable with configuring it then I would have PCS collect and sort it for you. Just be aware that you may be a number of weeks without the system.

Regardless if you have a go or not, I would be highlighting this to PCS as to me that just isn't acceptable. Whoever has put that system through its paces haven't paid attention to what was in front of them to think that was acceptable.

 

[SpyderTracks]

Wow that's at full chat all right. I'm amazed that's only one fan.

If you're not comfortable with configuring it then I would have PCS collect and sort it for you. Just be aware that you may be a number of weeks without the system.

Regardless if you have a go or not, I would be highlighting this to PCS as to me that just isn't acceptable. Whoever has put that system through its paces haven't paid attention to what was in front of them to think that was acceptable.

Yes, fully agreed, unfortunately there seems to be a huge knowledge gap particularly with the Fractal cases as they have this micro controller.

It does need to be highlighted as is happening far too often.

 

[Scott]

Yes, fully agreed, unfortunately there seems to be a huge knowledge gap particularly with the Fractal cases as they have this micro controller.

It does need to be highlighted as is happening far too often.

Definitely. The thing is, it's very easy to mis-configure the fans. I've certainly done it and scratched my noodle at the outcome. The key is that the reason why I was scratching my noodle is that it wasn't working as it should have. I'm a little disappointed that it wasn't picked up on boot up. How that could be setup for testing without a single query on why it sounds like a jet engine astounds me.

Making the mistake is one thing, very easy to do and very easy to forgive. Not picking it up through all the testing and quality checks though? That's a process that definitely needs some firming up on the checklists

 

[SpyderTracks]

Definitely. The thing is, it's very easy to mis-configure the fans. I've certainly done it and scratched my noodle at the outcome. The key is that the reason why I was scratching my noodle is that it wasn't working as it should have. I'm a little disappointed that it wasn't picked up on boot up. How that could be setup for testing without a single query on why it sounds like a jet engine astounds me.

Making the mistake is one thing, very easy to do and very easy to forgive. Not picking it up through all the testing and quality checks though? That's a process that definitely needs some firming up on the checklists

Wholeheartedly agree

As soon as you powered it on you'd know something wasn't right.

 

[Mikesmith08]

It would normally be under the other case side with all the cable management.

Would it be these ones?

https://imgur.com/a/zNr7JPh

If I'm following you do I need to move the two on the right to two of the three available on the left?

Thanks for all the help guys, very much appreciated!! The noise was driving me insane

 

[Mikesmith08]

Definitely. The thing is, it's very easy to mis-configure the fans. I've certainly done it and scratched my noodle at the outcome. The key is that the reason why I was scratching my noodle is that it wasn't working as it should have. I'm a little disappointed that it wasn't picked up on boot up. How that could be setup for testing without a single query on why it sounds like a jet engine astounds me.

Making the mistake is one thing, very easy to do and very easy to forgive. Not picking it up through all the testing and quality checks though? That's a process that definitely needs some firming up on the checklists

100%, I googled it a lot thinking i was being an idiot and had got a stupidly loud cooler but as soon as I powered it on I knew it wasn't right. I've no idea how that's missed, it's crazy loud, even someone with small to no skill (i.e. me!) Knew it couldn't be right