Gpu idle temp and memory usage high help!

[AKREUZ]

 

[SpyderTracks]

View attachment 31874

This is difficult.

You've still got chrome open, so it's gonna be very hard to actually get a reading.

 

[AKREUZ]

i do apologies.

 

[AKREUZ]

I have seen a major decrease in performance when opening apps such as photoshop also

 

[AKREUZ]

 

[Martinr36]

i do apologies.

Well I'd uninstall Norton, windows defender is better and free

 

[AKREUZ]

I've had zero issue with norton to be honest and had it for past 6 months or so

 

[AKREUZ]

just so confused on what it could be as yesterday it was running as normal. wouldn't be anything do with drivers or?

 

[AKREUZ]

should I get an agent to access my PC from PCS to see what they can do?

 

[SpyderTracks]

should I get an agent to access my PC from PCS to see what they can do?

You just need to troubleshoot. At the moment we have no idea what the issue is.

There's nothing wrong with those temps at all.

Firstly, despite your experience, I would strongly recommend uninstalling Norton, it's beyond attrocious in the amount of system resources it uses and the bloatware. It doesn't provide any benefit over Windows Security.

Secondly, can you open cmd as administrator and type the following, then upload the text file which will be on your C drive:

wmic /output:C:\InstalledSoftwareList.txt product get name,version

 

[AKREUZ]

 

[AKREUZ]

Name Version
Python 3.10.1 pip Bootstrap (64-bit) 3.10.1150.0
Python 3.10.1 Documentation (64-bit) 3.10.1150.0
Python 3.10.1 Tcl/Tk Support (64-bit) 3.10.1150.0
Python 3.10.1 Test Suite (64-bit) 3.10.1150.0
Python 3.10.1 Utility Scripts (64-bit) 3.10.1150.0
Python 3.10.1 Core Interpreter (64-bit) 3.10.1150.0
Python 3.10.1 Executables (64-bit) 3.10.1150.0
Python 3.10.1 Development Libraries (64-bit) 3.10.1150.0
Python 3.10.1 Standard Library (64-bit) 3.10.1150.0
Python 3.10.1 Add to Path (64-bit) 3.10.1150.0
Python Launcher 3.10.7644.0
Microsoft XNA Framework Redistributable 4.0 4.0.20823.0
Tableau 2020.4 (20204.21.0217.1203) 20.4.1851
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664 12.0.40664
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.23.27820 14.23.27820
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 14.23.27820
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664 12.0.40664
Epic Games Launcher Prerequisites (x64) 1.0.0.0
EA app 12.0.159.5039
Amazon Redshift ODBC Driver 64-bit 1.4.10.1000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
Intel(R) Chipset Device Software 10.1.18634.8254
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
Epic Online Services 1.1.11.0
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030
Java(TM) SE Development Kit 11.0.11 (64-bit) 11.0.11.0
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 14.23.27820
Epic Games Launcher 1.2.11.0
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664 12.0.40664
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.23.27820 14.23.27820
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030
Windows SDK AddOn 10.1.0.0
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664 12.0.40664
CORSAIR iCUE Software 3.38.88
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
Windows PC Health Check

 

[SpyderTracks]

Once Norton is uninstalled (you need to use the official uninstaller, won't work from programs and features)

Uninstall your Norton device security product on Windows

Learn how to uninstall Norton security products from your computer. This article contains steps to uninstall Norton device security from Window 10, Windows 8, and Windows 7.

support.norton.com

Then you need to test it under load.

Firstly use Prime95 which will just stress the CPU.

Download Prime95 version 30.19 Build 14

Download Prime95 - a handy tool for overclockers and system stability checkers, Prime95 has a feature called "Torture Test" that allows maximum stress testing on the CPU and RAM. There are several options allowing the stress test to focus on the memory, processor, or a balance of both.

www.guru3d.com

Have task manager open sorted by CPU and HWmonitor also showing CPU and GPU and take a screenshot after about 10 minutes.

 

[AKREUZ]

 

[AKREUZ]

did I do this right?

 

[barlew]

did I do this right?

Yeh there is nothing wrong with your temps at all.

Can you try to be more specific about what the problem you are experiencing is?

So far in all your screen shots there is nothing wrong with your memory usage and your temps. The only thing I can see wrong with your computer so far is you had Norton installed as already pointed out.

 

[SpyderTracks]

As @barlew says, there's nothing wrong with temps.

Chrome uses a lot of resources, I would advise against using it if you're worried about resources. Chrome has hardware acceleration enabled by default so depending what sites you have open will depend on resources used.

But there's nothing wrong with the above.

If you have any add-ons installed, disable them and test again.

 

[AKREUZ]

The issue was my temps at idle would not be this high and normally when running apps such as games I never had any notification warning saying gpu temp is high until yesterday. Something is off with the temps and not sure why.

The only thing that may be the cause is that I had to reinstall my gpu drivers the other day and maybe that might be the reason. But overall the temps are not normal to what they usually are :/

 

[barlew]

The issue was my temps at idle would not be this high and normally when running apps such as games I never had any notification warning saying gpu temp is high until yesterday. Something is off with the temps and not sure why.

The only thing that may be the cause is that I had to reinstall my gpu drivers the other day and maybe that might be the reason. But overall the temps are not normal to what they usually are :/

Right so we are all on the same page here your problem is with GPU temps?

What makes you say there is a problem with your GPU temps?

What gave you the warning that GPU temps were high?

Like we have already said your temps on the CPU are not high, they are exactly where I would expect them to be.

 

[AKREUZ]

Normally when’s starting my ox temps would be 22-27 normal, but when running pc now it’s on 32-40+.

I got the notification when running a game and playing it for a literally couple minutes and I have realised my frames have dropped from 200 down to 60-80