My order with pcspecialist is: 2018010
I have installed the PC Health Check, I am getting the message: TPM 2.0 must be supported and enabled on this PC
I am following this tutorial:
https://www.asus.com/support/FAQ/1046308...
That's the product: https://us.anker.com/collections/hubs-docks/products/a8346
I have turned on this below and I turned off, still not working
I have restarted the PC after turned off and still not working.
Also, I don't think the windows and driver update or software it's causing this issue.
Because in the other computer and laptop are updated the windows and drivers or, the same software is installed.
Does the USB port work as a data port? At Thunderbolt speeds? No, that's the main reason for this thread
Does it charge devices? Yes
Does it output video to a dedicated monitor (not through the hub)? No
It's important that you test the port (without the hub) to establish whether it's working...
That's my question, I didn't change anything.
The drivers and windows are updated.
So why stopped working the USB-C / Thunderbolt
The same USB Hub used on this PC bought from PC SPECIALIST the USB Hub it's working on another computer and laptop, so the problem is on the PC bought from PC...
Hi,
It was working the 2x USB-C/Thunderbolt port until yesterday and is not working anymore. I am connecting a USB HUB, I tested the USB HUB in another PC and Laptop, it's working fine, does not work anymore in the Mini-PC ordered from PCSPECIALIST
Windows 10 it's updated and also the USB...