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Hi @ubuysa The Configuring System message was only seen yesterday for the first time in ages. So, that seems ok. I'll try leaving the External Drive connected. Good to know I can. One less thing to do before shutting down. I'm assuming Windows ejects it as part of the Shut Down process? All...

Good Morning @ubuysa Many thanks for your very detailed reply. Firstly, good news about the Configuring System message. That’s one I don’t have to worry about. In terms of the message about running apps when closing down, I do always make sure that all programmes I’ve been using are closed...

Hi Evening all. Just a couple of queries about the Windows shutdown process. 1. Attached is an image which I occasionally see when shutting down. Anyone know what is causing it? 2. When shutting down this evening, I also got a message on screen saying ‘Windows configuring System’ or something...

Hi @SpyderTracks One last question, (I promise ;) ) All seems to be working ok and the two monitors make working a lot more productive. One thing did happen this morning. For some reason, one monitor suddenly just went half black, vertically. I googled it and found quite a lot of posts on...

Ah, that will be why then ;) Everyday is a learning day. This is all new to me at the moment. Many thanks Mike

Thank you. The reason I ask is that the rear layout of mine appears to be different from what is shown in the manual, images attached. I was wondering if there is a reason for this., although mine is the 11GB ASUS ROG STRIX GEFORCE RTX 2080 Ti - HDMI, DP Mike EDIT: Just looked on the website...

Hi and Good Evening So, I have purchased a second Monitor to add to my new system. It is exactly the same as the one I bought with the System. I have plugged it in to one of the other DP Ports and its working well. This is probably a really simple, basic question, but does it matter which DP...

Yeah, I do wonder if this is the case. In a couple of weeks I'll be upgrading to Windows Pro, so I can see if that makes a difference. Anyway, leaving Sleep set to Never is ok for now. I have set the Monitor to Turn off after a while and that works ok, so I'll just have to live with it for the...

Good Afternoon An update. Received the PC back and the problem is not sorted. Set up Windows and immediately did various Windows updates until there were none left, along with Graphic Card Updates. Created a System Image Disk before ding anything else. After more hours on the phone, and...

Thank you @ubuysa It is a Desktop, so can stay on I guess, but Sleep is handy if I step away from it to deal with Phone calls etc. @barlew Attached is a copy of the Motherboard Manual. I have looked through this is and the only thing I can see are Sections 3.6.8, 3.6.11, and 3.8...

Thank you @barlew They have stated that they have tested everything, so I'm keeping my fingers crossed. As replied to @ubuysa the only thing I did not go into last time was the BIOS. Would there be a setting in there to look out for? Mike

Thank you @ubuysa Much appreciated. Good to know about Norton. Any specific settings I should be aware off, or make sure are enabled, in Windows Defender? I've also purchased a simple wired mouse so I have something to try if the wireless one does not wake it from sleep. I also now have...

Good Morning So, the PC is to be delivered back to me tomorrow. Apparently, it was a Windows problem? They've re-installed and state that it can be woken from sleep now, although I'm not sure how they've tested that as Windows will not have been set up, as this is what I have to do when I...

Thank you. Once I get it back, check for Windows Updates, I'll do a System Image. Mike

Hi This information is really useful. Thankyou. I’ve saved it for reference. A couple of questions; 1. I’m guessing this is advisable to do anyway, and straightaway, once I have the machine back from PCS, after checking for Windows updates and before doing anything else? 2. Also, would I be...

Thank you Oh well, just a thought. Trying to learn as much as I possibly can, so doing a lot of reading in readiness for when it comes back to me. Mike

Hi So, I've had more thoughts on this, and after much Googling and Reading the Motherboard Manual, I'm wondering if it could be something to do with the Power Management settings in the BIOS/UEFI. Attached are two screenshots, one from Google searching and the other from the Manual for the...

Hi So, following on from my last post and bearing in mind that this will be my first PC for over 15 years, what are the FIRST things I should do once I switch it on? Mike

No guarantee on the new Motherboard unless it’s the cause of the problem. Anyway, fingers crossed it’ll be ok. Time will tell. In two minds about the new GPU. With it being a new product I wonder if they’ll be problems. Anyway, we’ll see. Just want to get it sorted so that I can get on with some...

If you can imagine the thinnest of thin thin thin thin silver linings, they are going to upgrade the GPU to the new one resulting in a partial refund for me. In my cynical frame of mind, I am imagining that this could cause a world of problems, but I've dived in now, with no life jacket...