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It’s also interesting to note that FedEx International Priority shipments get priority over International Economy (that PCS uses) even for customs clearance. This was mentioned to me by the FedEx escalation team when my pc went on a EU-wide tour for 2 weeks. They did prioritise it after I...

If it’s over a week with customs (which has been the case with me in Dublin) calling FedEx and asking for the escalation team has been helpful. They will start a ‘case’ when you escalate. Then all you need to do, is to ask for the status of the case. The online updates are not trustworthy. It...

If it didn’t, I would have gone back to being superstitious : “Maybe I am not destined to have a PC from PCS” etc.. You have no idea what a relief it is after 3 RMAs. Thanks everyone

Good point Done 😊😊😊

I had sent everything back previously - because it was intended for a refund. So, even the kettle lead was sent back. Last evening, after my issue was resolved, while Rooting through the accompanying accessories (three packets because of 3 RMAs) I found an extra kettle lead as well. Maybe the...

Finally got it working. And the resolution was really really really silly:🤭 Changed to a different kettle lead. It was my son who knows nothing about this who suggested “Maybe it’s not getting enough power”.. - and got it from him computer , switched it and viola. Up and running. Thanks for the...

Good point. Tried individual sticks, and all 4 of them, but not 2 sticks together.. i will try that in the next hour and come back... I tried individual sticks (all 4 of them) in slots one and two separately. didn't think of trying two at the same time..

First RMA: It was BSODs, also a ‘tick’ sound and restarted without BSOD when under normal browsing. While troubleshooting PCS agent thought it could be faulty RAM (4 x 8gb 3600) and took it back. Reseating RAM was done. I had mentioned the potential incompatibility. RMA team replicated BSODs...

Hi All, Got my desktop back after its 3rd RMA, every time, there was one fault or the other. In the latest one, the desktop is not even booting up. Issue: Not booting at all. First startup single beep after 11 seconds, after another 7 seconds a long beep followed by 3 short beeps, error code...

This is not one of those that slipped through the cracks, because my order has been slipping through the cracks for third time now. I am on my 3rd RMA in the last 5 months. Consistently slipping through the cracks on a new build. There is a priority queue for returning repairs. But, I have been...

I am seeing things!!o_O right now.. 2 day vs next day delivery has 20 euros difference. Wonder if that is express.

Has anyone attempted picking up from Fedex Location (Dublin) and has that worked?

UBUYSA answered the question about RMA. For email to [email protected] I attached only the main invoice only. Not including the amendments. And it was cleared in a day's time. Scenario 2: For my 3rd RMA the following happened: It would be worthwhile checking your email (provided to PCS)...

Sending the Invoice and the RMA details to [email protected] with PC specialist support on copy did sort it out in a day for me in my previous RMA with similar issue.

Does PCS provide the express option? That would be great if they do. For my last RMA I mentioned that I am willing to pay more for the express option, but I was told “No”, unless I wanted to book it on my own and get it collected from PCS. It would be a great idea to add the express option for...

“1 to 2 days to Ireland” is not the case NOW. No one gets anything to Ireland from UK in 1 to 2 days now. That was a pre-Brexit possibility. While PCS is potentially covered from litigation through its T&Cs, it is probably an ethical question for PCS - whether to give its customers a more...

I have had 3 RMAs in the last 3 months, and all deliveries to Ireland through FedEx. In my experience, the only realistic/trustworthy up[date has been "Out for Delivery". Everything else, including "Scheduled Delivery" date means nothing! I feel your pain, Mine is in Stansted after a week. So...

makes sense. In the core rebuild, PCS changed the cpu and rams but not the the GPU or the PSU. The dark reboots happened with with a ‘tick’ noise - similar to the one you hear when some desktops switch on. While I mentioned it to PCS, they didn’t think PSU was at fault.

1) Blue screen - uncorrectable error, multiple times. 2) sudden cut out to black screen without BSOD. setup: Ryzen 3950x, Asus crossshair hero 8, rtx 3090, 8gb x 4 ram 3600mhz which, on the 2nd RMA changed to 32gb X 2 3000 MHz what was done: Long 3 hour troubleshoots including ram...

Credit card. Thanks for that.