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Thank you for all your comments, help and time. Very grateful Resistence100 and Nursemorph.

Thank you Nursemorph. Grateful you took the time to reply! I'll download the DS4 software as you've recommended tonight. Could the cable be an issue too? Are they fragile? If above fail, are you confident the XBox One controller will be more compatible with the PC and work better? I only ask...

Thank you. Dongle is at the front currently/front facing but not making any difference unfortunately. PC is: Tornado R3 Gaming PC, AMD Ryzen 3, GTX 1650, 1 TB HDD & 256 GB SSD. Hope this helps. Any suggestions? Also, are there specific controllers confirmed to work best with this kind of PC...

Can anyone please help? Tried calling PCS several times but long call queues and given up. Bought my son a gaming PC for Xmas and he wants to use controller as used on his PS4 for the last 3-4years. My son has tried connecting PS4 standard and scuff controllers to his PC using the USB wire and...