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In total, it was about 5 and a half weeks after recieving. So it's a long haul for sure, don't expect to be going again too soon, unfortunately. May need to be extra patient with it, really.

Ah, geez. I didn't expect the thread to get so busy before I next looked back at it, but I so far haven't had any problems with the moderators so I guess I'll put that here. Anyway, reason I'm back here to reply is that I finally have my fault report. Apparently it was a motherboard issue, the...

Interestingly, when I went to check today I now suddenly had a fault report section, but it hadn't been written in aside from a mention of being sorry I found a fault (the kind of automated detail they put at the end of the RMA emails, or at least close enough). This wasn't there for pretty much...

I eventually decided to give them a call sometime last week to ease my own worries, and they said chances are they'll get round to it next week. So, personally on my end I'm feeling optimistic. No faith really shaken from me, I understand things are all topsy-turvy at the moment. Figured I'd...

I appreciate it, thank you!

Well, that's certainly kind of intimidating. 18-20 working days definitely has me a little frightened, since I have deadlines to adhere to as a university student, and the only thing that has been a saving grace for me in that regard so far, is the fact that we've been on break for most of the...

I figured, I just didn't know for sure. So that's more like 8-9. Well, that does give me enough comfort that I've not been skipped over or anything, and that it's definitely just within the time I should have been expecting. Thank you for the swift reply, and all.

The laptop model, I believe, was a Vyper 17"3'? I don't know if that counts as the model. But if the working estimate is around the 15 working days mark, perhaps I just have to hold out another week to see if I get any news then, since 2 weeks obviously only equates to around 10 working days...

First, I'll apologise in advance for if this is in the wrong place, I didn't actually know where to put it, really. Not a frequent forums person, and all. Second off, I'm definitely being impatient here and that's definitely on me, not anybody else (I'm sure of that much, I get anxious when I...