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Hi there @kroma and @Paulo05. Sorry to hear you are having the same problem. What I did is I opened up the Device Manager within Windows 10. Simply search for that and it will show. Within that, go down to 'Sound, video and game controllers' and you will see the Realtek(R) Audio. Double-click on...

Yeah I think I just might as they seem to work totally fine. I have sent a technical support message to PCS and we are discussing the issue. Looks like Realtek have some quality work to do with their drivers, especially correct device detection and overriding for multi-purpose audio jacks...

Thanks for your response @ubuysa. I fear you are right, although splitting audio is a bit beyond my technical level. It's very annoying because I expect a £2k laptop to just work without all the messing about. Best bit is, there is a mic port next to it so there's no need for a dual purpose jack...

Hi. I am having serious audio issues with the 17.3" DEFIANCE V RTX laptop (Clevo board using Realtek HD Audio). Everything is fine until I connect an external speaker system to the audio out (headphone) jack. Once I do, the internal MIC stops picking up sound, like it is trying to use the audio...

Fixed power mode issue in Control Centre. I removed the unresponsive Windows Store app version, installed the actual exe version of it, and then updated CC drivers to v1.34. The CC app on Windows Store just doesn't work (apply settings) for me.

Hi @steaky360 thanks for this. I found them on there shortly after posting. Does PC Specialist keep that driver list updated? I'm more puzzled about the power mode being stuck (reverting back) to 'quiet' all the time. Any thoughts?

Hi all. Recently got my 17.3" DEFIANCE V RTX laptop from PC Specialist, and it is awesome. Just looking for some help really. I finally found out the model is related to Clevo, and I have a model number of P970RN. I was looking for drivers in case anything had updated, but I cannot find this...

Thanks for confirming @SpyderTracks. I am learning a lot from you guys (y) I also used AIDA64 app as recommended by @Oussebon. It says memory speed (overall SPD) is DDR4-2133 (1066 MHz) but memory speed (xmp) is DDR4-3000 (1500 MHz).

Thanks. That CPU-Z program is handy isn't it? It still reports my DRAM frequency at 1500 MHz but other tools and BIOS say 3000 MHz (since I applied the XMP1 profile. Is this reading per DIMM module? If so, then it would total 3000.

Nevermind. Thanks for this though @Oussebon, you were right. It was the power settings in Windows. It was on high performance so CPU was running 100% at all times. I selected balanced now, so CPU min is 5% and max is 100%.

Thanks. When you say power plan, is this Windows 10 power plan or some kind of power plan in the BIOS? The ASUS MCE is off, so it is using Intel's settings for frequencies. The XMP1 profile wouldn't impact CPU max frequencies would it?

Just another bit of explanation I am after :unsure: With XMP1 profile enabled in BIOS with 'no' to the enhancement prompt (ASUS MCE off), ROG CPU-Z and Speccy are showing the CPU (i9-9900K 3.6GHz) running at 4.8GHz (like the turbo mode) but all the time? I thought Intel stock settings with ASUS...

Thanks @Oussebon for that. Although from bench-marking, the difference with ASUS MCE on or off is minimal for me. I didn't want to push the system too far, but I guess it is safe as its ASUS certified?

Since enabling XMP1 whilst retaining Intel stock CPU performance (no ASUS MultiCore Enhancement), the new PC Benchmark results can be seen at https://www.userbenchmark.com/UserRun/16535336 . You'll notice the RAM is significantly improved.

Thanks @Mustafo95. I also phoned PCS and they also told me to enable XMP1. I looked into XMP2 online but many have reported instability, so I stuck with XMP1. I also pressed 'No' to overall performance enhancement once XMP is selected, meaning the ASUS MultiCore Enhancement (AME) tool is not...

Thanks @Mustafo95 I just checked BIOS/EUFI. It is in Auto mode and not XMP1 or XMPII. I can manually assign Mhz freqency in auto, or XMP seems to do it for me. What should I do? Thanks, Adam.

Hi. I just received my new gaming PC from PCS a couple of days ago. Processor (CPU) Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache Motherboard ASUS® ROG STRIX Z390-E GAMING: ATX, LGA1151, USB 3.1, SATA 6GBs, WIFI - RGB Ready Memory (RAM) 16GB Corsair VENGEANCE DDR4...

PC arrived a couple of days ago and it is awesome! Thank you to all those who helped. Much appreciated. Case FRACTAL FOCUS G BLACK GAMING CASE (Window) Processor (CPU) Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache Motherboard ASUS® ROG STRIX Z390-E GAMING: ATX, LGA1151, USB...

Thanks for spotting. Just got the amendment done in time. Should be dispatching this week sometime, fingers crossed.

@Oussebon I amended build to include the Z390 instead. Thanks for spotting this! I'd rather wait a day or two longer for a better build. I said previous I had maxed my budget, and the Z390 cost an additional £11. Not too bad I know, but its more money lol 😂