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    PCSPECIALIST, PCSPECIALIST USB 3.1

    Hi. Sorry to hear that you have the same problem on something so basic. The good news is that if anyone is working at PCSpecialist at the moment, the antennae are easy to fit and fix the problem immediately. Good luck. If not, then you could try basic aerial fixes as a short term measure. If...
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    PCSPECIALIST, PCSPECIALIST Impossible to get support

    Call was early afternoon. I have just had a call from PCSpecialist and supervisor confirmed that yesterday they faced "a perfect storm" of calls.
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    PCSPECIALIST, PCSPECIALIST USB 3.1

    I have just received a call from PCSpecialist. They confirm that they neglected to put the antennae into the package and that is the reason for the issue. By Tuesday, everything should have been sorted out. Thanks for all of your help.
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    PCSPECIALIST, PCSPECIALIST Impossible to get support

    Thanks for that. Livechat person did his best but had no means of contacting or putting me in touch with anyone more senior or better able to help, which seemed odd.
  5. U

    PCSPECIALIST, PCSPECIALIST USB 3.1

    Hope this helps. Wireless connection from my hub/router seems fine, if that is relevant.
  6. U

    PCSPECIALIST, PCSPECIALIST USB 3.1

    I haven't but can't see any antenna in the pack that came with the PC
  7. U

    PCSPECIALIST, PCSPECIALIST USB 3.1

    Case Akasa Euler TX Thin Mini ITX Fanless Aluminium Case - Silent! Processor (CPU) Intel® Core™ i3 Quad Core Processor i3-9100 (3.60GHz) 6MB Cache Motherboard ASUS® H310T R2.0: (Mini-ITX, DDR4, USB 3.1, 6Gb/s) Memory (RAM) 8GB Corsair 2133MHz SODIMM DDR4 (1 x 8GB) Graphics Card INTEL® HD...
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    PCSPECIALIST, PCSPECIALIST USB 3.1

    I have a new silent mini PC. I have been struggling with bluetooth connectivity for a logitech mouse (actually three different ones) and keyboard. The range is around 10 feet and a laptop recognises them fine.. At the moment, my PC struggles to pick up a signal then loses it regularly. Does it...
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    PCSPECIALIST, PCSPECIALIST Impossible to get support

    The call was yesterday (6 March) about 45-60 minutes before I posted. I will ask my two questions separately to see whether teh community can help. Thanks
  10. U

    PCSPECIALIST, PCSPECIALIST Impossible to get support

    I spent 25 minutes listening to recorded messages having called with some fairly simple queries. I then tried chat but the man only wanted to sell me new products and could not provide support. I asked him to put me on to somebody who could help buthe said that he could not do so and suggested...
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