USB 3.1 | PCSPECIALIST

USB 3.1

Unhappy

Member
I have a new silent mini PC. I have been struggling with bluetooth connectivity for a logitech mouse (actually three different ones) and keyboard. The range is around 10 feet and a laptop recognises them fine.. At the moment, my PC struggles to pick up a signal then loses it regularly. Does it need to face in a different direction or can I do anything else?
 

Unhappy

Member
My new silent mini PC has an Asus ® H310T R2.0: (Mini-ITX, DDR4, USB 3.1, 6Gb/s) motherboard with MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS according to the spec. I can see two blue USB 3.1 ports on the back. Are any of the four on the front USB 3.1?
 

Unhappy

Member
CaseAkasa Euler TX Thin Mini ITX Fanless Aluminium Case - Silent!
Processor (CPU)Intel® Core™ i3 Quad Core Processor i3-9100 (3.60GHz) 6MB Cache
MotherboardASUS® H310T R2.0: (Mini-ITX, DDR4, USB 3.1, 6Gb/s)
Memory (RAM)8GB Corsair 2133MHz SODIMM DDR4 (1 x 8GB)
Graphics CardINTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max DDR4 Video RAM - DirectX® 12
1st Storage Drive1TB SEAGATE BARRACUDA 120 2.5" SSD, (upto 560MB/sR | 540MB/sW)
Power Supply120W External Power Supply
Power Cable1 x 1 Metre Cloverleaf UK Power Cable
Sound CardONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired NetworkingGIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserFirefox™
Warranty3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
DeliveryDPD PICKUP - COLLECT FROM YOUR LOCAL SHOP FROM 12 NOON
DPD will d ****************
Build TimeStandard Build - Approximately 12 to 14 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

moosEh

Administrator
Staff member
CaseAkasa Euler TX Thin Mini ITX Fanless Aluminium Case - Silent!
Processor (CPU)Intel® Core™ i3 Quad Core Processor i3-9100 (3.60GHz) 6MB Cache
MotherboardASUS® H310T R2.0: (Mini-ITX, DDR4, USB 3.1, 6Gb/s)
Memory (RAM)8GB Corsair 2133MHz SODIMM DDR4 (1 x 8GB)
Graphics CardINTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max DDR4 Video RAM - DirectX® 12
1st Storage Drive1TB SEAGATE BARRACUDA 120 2.5" SSD, (upto 560MB/sR | 540MB/sW)
Power Supply120W External Power Supply
Power Cable1 x 1 Metre Cloverleaf UK Power Cable
Sound CardONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired NetworkingGIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserFirefox™
Warranty3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
DeliveryDPD PICKUP - COLLECT FROM YOUR LOCAL SHOP FROM 12 NOON
DPD will d ****************
Build TimeStandard Build - Approximately 12 to 14 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Could I double check with you that you have screwed the Antenna/Aerials into the back of the system for the Wifi? As far as I am aware these builds should have separate Antennas/Aerials that will need screwing onto the gold contact screws
 

moosEh

Administrator
Staff member
I haven't but can't see any antenna in the pack that came with the PC
Could you take a picture of the back of your PC and someone might be able to guide you further?

Failing that I can double check on Monday if they should be present.
 

SpyderTracks

Huntsman
Moderator
I have a new silent mini PC. I have been struggling with bluetooth connectivity for a logitech mouse (actually three different ones) and keyboard. The range is around 10 feet and a laptop recognises them fine.. At the moment, my PC struggles to pick up a signal then loses it regularly. Does it need to face in a different direction or can I do anything else?
Normally Logitech mice and keyboards come with a USB dongle to create the connection, have you plugged that into the PC and installed drivers?
 

ubuysa

Moderator
Moderator
I have just received a call from PCSpecialist. They confirm that they neglected to put the antennae into the package and that is the reason for the issue.

By Tuesday, everything should have been sorted out.

Thanks for all of your help.
Doh! 😲
 
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