17.3" Optimus V Green Screen Problem

[radikal9k]

Hi
I have just bought a new laptop, Optimus V 17.3", I have received it yesterday and used it for a few hours
Again today I have used it for another few hours, mainly playing videogames and watching a few videos when I have noticed that as soon as I move the screen the colours change and everything become.. greenier
I have tried to reset the pc a few times, waiting 10 minutes before doing that as well but still the same issue
Even the "pcspecialist" that I see when I turn it on it's green and not white
I have tried to go to the BIOS and the colours are the same
But, trying to connect the laptop to a tv via HDMI cable, and the colours in the tv are perfect... So I am guessing is a monitor problem...
Any suggestion? I would have called the assistance number but it's holiday until Tuesday and I am getting paranoid :/

Thanks!!

 

[Tom DWC]

Sounds like it could be either a faulty screen or a bad connection from the screen to the board, the fact that it only does it when you move the screen/the screen is in a certain position could suggest a loose connection.

No reason why you can't use the laptop in the meantime but I would give PCS a call on Tuesday, you may require an RMA to get it sorted.

 

[radikal9k]

Hi, thanks for the answer
I was thinking that could have been the problem, but since the laptop is new I wouldn't try to open it..
Thanks for the answer, I will call them on Tuesday