a bit worried from ordering from pc specialist!!

[c-hri-s]

Worrying :O

You obviously have no idea how many card details are leaked online on a daily basis.

When was the last time PCS had an independant penetration test done? im sorry but SSL doesnt protect against stored data.

Regulations protect the consumer, things like PCI compliance (the need to encrypt cardholder data) - organisations over a certain size are mandated to comply or face financial penalties from the card schemes (most noticeably the inability to chargeback fraud to the schemes).

In short, if you yourself take reasonable care when you transact then you are covered by the scheme guarantees that are in place for you and your bank. Worst case you may need to change your card if a breach ever occurred, but you shouldn't financially lose out. If the risk was yours then you would you would be crazy to EVER transact online.

That we know PCS hasn't ever suffered any data breach, and that we've seen there are many satisfied customers posting to this forum where nobody has mentioned their card data going astray. This is a good sign and should give you confidence. You've much more chance of someone skimming your card information at a restaurant or petrol station - so breathe deep and trust in the system!

If it helps, I once spent £47K on my debit card

 

[JakAttack]

we've seen there are many satisfied customers posting to this forum where nobody has mentioned their card data going astray.

Yeh, I can't use the details until I leave, otherwise it would just be too obvious...

 

[DeadEyeDuk]

Yeh, I can't use the details until I leave, otherwise it would just be too obvious...

But I thought that was how the staff Christmas booze up was funded...

 

[JakAttack]

And to pay for hitmen for forum members who reveal all our secrets.....

But in all seriousness, we take our security very seriously, we have never had a data breach yet, and we don't intend to, all the payments details and records are kept on a secure company's systems and even we can't get access to the full card details as they are processed through SagePay and all accounts are verified using the banks authorisation systems, so I would like to think we are very secure, and so far, we have not had any reason to believe otherwise, all data in the office relating to anything financial is shredded at the end of the transaction or the end of the day that does not need to be filed, anything that does need to be filed is filed securely, and all shredded material is burnt to ensure no-one can get even a microshredded bit of data.

 

[mantadog]

I will add my name to the list of people using a debit card to buy my PC from PCS. No problems to report, it's been over a year and that card has now expired so i think im am in the clear!

As mentioned by another poster (i forgot who) you probably have more chance of getting your card details stolen at the cash machine or some other real world location. Even if you do get done your bank has to refund the money, and i so long as you prove you took reasonable care before handing over your details, they would have to refund you.

Providing you deal with reputable sites, keep your pc virus free and (probably most importantly) don't let your other half have your card. The only damage done to your ballance will be caused by yourself only

 

[PCS]

Worrying :O

You obviously have no idea how many card details are leaked online on a daily basis.

When was the last time PCS had an independant penetration test done? im sorry but SSL doesnt protect against stored data.

Just to add a little to sum up this thread:

1. PCS is level 4 PCI Compliant which is the minimum level of compliance that we need to be for the payment card industry. An independent 3rd party company regularly checks our server/website for compliance.

2. Even though we are PCI compliant - we NEVER store card details in our database. If they're not there, they cannot be stolen.

3. All customer passwords stored on our server are also encrypted using one way encryption. I.E. we cannot decode your password, only reset it.

If our database was ever breached (which is has never been) the most information a potential thief could gain is your email address, postal address and details of a computer you have ordered. Many of these details are already freely available on the UK election register! Given this, you are far more likely to have your card details obtained from another company who store your password in their database unencrypted or who store your credit card details.