Angry customer- RMA procedure

C

chrisssj2

Active member
I have a faulty SSD which is half a year old
Now I have filed an RMA which was accepted.

And i had sent 2 emails asking about the RMA, one of the questions involved me not being able to trust this type/brand SSD anymore since i have lost all my files on a practically brand new SSD.
Thus asking for a replacement that is a different SSD. Possibly paying an additional sum.
My rma was still under way to PC specialist.

I have in that time not received a SINGLE reply to my question.
The rma has been replaced in the mean time..

So im VERY unhappy with PC specialist at the moment
 
steaky360

steaky360

Moderator
Moderator
chrisssj2 said:
It would deplete all my balance on my phone.. Since I live in holland and only use a cell phone.
Click to expand...

It might be worth trying to find a way to call them to get a response - I think there's a way you can call via Skype (although you still need to pay) I suspect that would be significantly cheaper than using your mobile/cell phone.
 
ubuysa

ubuysa

The BSOD Doctor
Get a calling card. PCS do not always respond promptly to emails if they're busy (which they usually are). You really do need to call.
 
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