Been getting a BSOD with USB 3 port.... Anyone else experience this?

[Attila Hun]

Hi All,

I've been getting BSOD when I have a device connected to the USB3 port on my new laptop. At first I thought that perhaps the drive I was using may have had a problem, but it has happened at least 4 more times with 2 other devices and the dreaded BSOD has not happened when there are no devices plugged into the suspect port.

I thought about looking for newer drivers for USB, and also looking for newer firmware for the BIOS to see if that helps. But then I think it could be a faulty port too.

my laptop is a Genesis IV, 15.6", has anyone had this problem before?

Cheers

Attila

 

[Kai121]

Hi All,

I've been getting BSOD when I have a device connected to the USB3 port on my new laptop. At first I thought that perhaps the drive I was using may have had a problem, but it has happened at least 4 more times with 2 other devices and the dreaded BSOD has not happened when there are no devices plugged into the suspect port.

I thought about looking for newer drivers for USB, and also looking for newer firmware for the BIOS to see if that helps. But then I think it could be a faulty port too.

my laptop is a Genesis IV, 15.6", has anyone had this problem before?

Cheers

Attila

Never seen this issue crop up, and although I dont always log in I do trawl the forums allot to see whats going on. Best bet would be to contact PCS over the phone:

Phone: 0844 499 4000
Waiting times: http://www.pcspecialist.co.uk/call-waiting/