Bluetooth issues with ASUS® ROG STRIX X570-I GAMING motherboard, Win 11

[Philip Hodder]

Hi

I just got a nice replacement for my 9 year old gaming PC - a nice Mini ITX with a ASUS® ROG STRIX X570-I GAMING motherboard running Windows 11.
I also got a Logitech MX Master 3 Bluetooth mouse, with the plan to switch between my work PC, personal Mac and the gaming PC to reduce clutter.

However, I simply cannot pair it to the gaming PC (the other ones are fine). Windows says the BT drivers are up to date, but going to the ASUS website shows that to be untrue. I downloaded the drivers, unzipped and ran AsusSetup.exe but nothing seems to have been updated (even after a reboot).

Any ideas?

Thanks!

Phil

 

[SpyderTracks]

Hi

I just got a nice replacement for my 9 year old gaming PC - a nice Mini ITX with a ASUS® ROG STRIX X570-I GAMING motherboard running Windows 11.
I also got a Logitech MX Master 3 Bluetooth mouse, with the plan to switch between my work PC, personal Mac and the gaming PC to reduce clutter.

However, I simply cannot pair it to the gaming PC (the other ones are fine). Windows says the BT drivers are up to date, but going to the ASUS website shows that to be untrue. I downloaded the drivers, unzipped and ran AsusSetup.exe but nothing seems to have been updated (even after a reboot).

Any ideas?

Thanks!

Phil

Hiya, is this a pcspecialist machine? Could you post your full specs from the order page?

 

[Philip Hodder]

Hi, Yes this is a PCSpecialist machine:

Case
FRACTAL DESIGN NODE 202 Mini ITX Case
Processor (CPU)
AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-I GAMING (DDR4, USB 3.2, Wi-Fi) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2400MHz (1 x 16GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 - HDMI, DP - GeForce GTX VR Ready!
1st M.2 SSD Drive
1TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
Power Supply
Corsair SF450 450W 80 PLUS® Gold Certified High Performance SFX PSU
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
GIGABIT LAN PORT + Wi-Fi (Wi-Fi excluded on A320I-K)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KK3-00027]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 7 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo