Bluetooth not working

Isahen03

Active member
hey so recently my bluetooth seems to have stopped working. It says bluetooth is not turned on. However i have no option to turn it back on. When i tried troubleshooting it said my device didn't have bluetooth, however what is weird about this, is that it was working not even half an hour earlier. Please help.

Pc specs:
Chassis & DisplayCosmos Series: 17.3" Matte Full HD IPS 60Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)Intel® Core™ i5 Quad Core Processor 9300H (2.4GHz, 4.1GHz Turbo)
Memory (RAM)8GB Corsair 2133MHz SODIMM DDR4 (1 x 8GB)
Graphics CardINTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max DDR4 Video RAM - DirectX® 12
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Change to: NVIDIA® GeForce® GTX 1050 - 3.0GB GDDR5 Video RAM - DirectX® 12.1
1st Storage Drive1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (5,400rpm)
1st M.2 SSD DriveNONE
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Change to: 256GB PCS PCIe M.2 SSD (1900 MB/R, 1100 MB/W)
Memory Card ReaderIntegrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor1 x 90W AC Adaptor
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Change to: 1 x 120W AC Adaptor
Power Cable1 x 1 Metre Cloverleaf UK Power Cable
BatteryCosmos VIII Series 4 Cell Lithium Ion Battery
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card2 Channel High Def. Audio + SoundBlaster™ Cinema
Bluetooth & WirelessGIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options1 x USB 3.1 PORT (Type C) + 2 x USB 3.0 PORTS + 1 x USB 2.0 PORT
Keyboard LanguageMULTI COLOUR BACKLIT UK KEYBOARD
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusBullGuard™ Internet Security - 3 User, 1 Year
BrowserMicrosoft® Edge (Windows 10 Only)
Notebook MouseINTEGRATED 2 BUTTON TOUCHPAD MOUSE
WebcamINTEGRATED 1MP HD WEBCAM
Warranty3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 4 to 6 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

ubuysa

The BSOD Doctor
Could you let me know what you did to fix it as I also don't have the option to turn BT on with the AX200?
@Isahen03, would you please be kind enough to explain how you fixed your Bluetooth problem? The benefit of these forums is that we all help each other and it's always beneficial if people post back how they solved a particular problem. Many thanks. :)
 
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