Broken Screen & USB HUB

B

Bidgbob

Member
So Ive been playing Dont starve for a couple of days I jump onto it today and the screen just goes i man complete and utterly gone about 1/4 of the screen has a huge screen tear in it and doesn't change if i restart the system or reinstall drivers. Also the Usb hub on the right side has completely died whilst using a dell mouse.

Picture of the screen below
IMG_1568[1].jpg

Not happy I've had the system less than 2 months.

Anyone got any suggestions...
Im hoping to get the system repaired or replaced


Thnks,

Bidgbob
 
vanthus

vanthus

Member Resting in Peace
Best to phone PCS as soon as possible,I think they're open from 9am - 1pm Saturdays. call (0844 499 4000)

Might help if you refer them to this thread.
 
vanthus

vanthus

Member Resting in Peace
Bidgbob said:
perfect thanks for the speedy response. Any suggestions for why this might have happened?

Thanks,

Bidgbob
Click to expand...
Not sure to be honest,could be the graphics card or a screen problem.
The fact you mention the USB problem makes me wonder if it could be anything to do with the mouse,have you disconnected the mouse,or did that happen before the screen issue.
 
vanthus

vanthus

Member Resting in Peace
Bidgbob said:
The USB happened about a week and a half before the screen died
Click to expand...
Probably not related then,maybe you just need to reinstall USB drivers to fix that issue,,you could ask PCS about that as well when you contact them about the screen.I'm assuming you mean a USB port on the laptop and not a hub.
It may mean an RMA if they cant fix the issues over the phone.
 
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