Can't get other monitor to work

KarlAggo

Active member
Hi All, I would really appreciate your help.

I recently received my new desktop, I have got one of my Samsung monitors to plug in to the graphics card and working as it should but when I plug the HDMI from my other monitor (same monitor) to the motherboard HDMI it wont detect it, am I missing a step? they worked perfectly on my old computer.

Here is my spec if it helps:

CaseCORSAIR OBSIDIAN SERIES™ 500D SE CASE
Processor (CPU)AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4)
MotherboardASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGBReady!
Memory (RAM)64GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 16GB)
Graphics Card6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VRReady!
1st M.2 SSD Drive512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIETPower
Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H100i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal PasteARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network CardWIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz
PCI-E CARD + BT 5.0USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT

Your help would be much appreciated.
 

Rakk

The Awesome
Moderator
You must plug all monitors into the ports on the graphics card, the motherboard ports will not work when there is a graphics card present.

You may need to get an HDMI-DP convertor or HDMI-DP cable so you can use the DP port on your graphics card (I use one from Amazon)
 

sck451

MOST VALUED CONTRIBUTOR
Your graphics card has an HDMI port so you should be able to plug it straight in rather than using a DP adapter...unless both of your monitors are HDMI of course (not sure how many HDMI ports your GPU has)

My 1660 Super from PCS has one DP, one HDMI and one DVI. (I also run a DP-HDMI converter I bought off Amazon for under £10.)
 
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