can't register / log in as a customer using Firefox 26

[Thryduulf]

On the home page, I click to sign up as a customer using the link in the top right. I enter my details in the form and click "register". Instead of being registered however I just get a 404 error saying the relevant page can't be found, have I mistyped, etc.

I also tried to log in, in case the forum and site registration are the same, and get taken to the same 404 error.

I'm using Firefox 26 on Xubuntu Linux 12.04 LTS.

Testing using Konqueror though, registering worked first time.

 

[Stephen M]

I have had that error before but assumed it was a momentary glitch as all worked fine a little later although may have closed and reopened browser, not sure. Am using Ubuntu 13.10 and Firefox 26.

 

[Thryduulf]

Even after restarting my browser it doesn't work.
It doesn't appear to be a scripts issue as noscript is set to allow pcspecalist.co.uk and even disabling it temporarily has no effect. Similarly, I accept all cookies from pcspecialist.co.uk so that should be fine too.

 

[PCS]

The other way to create an accounts is simply to save a quote. While we investigate the issue, please try this way.

 

[PCS]

Can you try now and see if it is working correctly?

 

[Thryduulf]

It isn't sorry, still getting the 404:
The page that you have requested could not be found. Please check the following:

1. You have typed in the address correctly.

2. You are not trying to access an old page from your favourites or search engine cache.

3. You have typed the correct file extension, for example .jpg or .html.

You will be redirected to our homepage in 20 seconds. If you feel that you have reached this page because of an error on our website, please click here to email us.

 

[PCS]

Are you able to view the page source and check line 114? Is so, can you confirm the URL that the form is posting to?

 

[Thryduulf]

Line 114 of the home page is "<!--[if lte IE 7]><div class="banner_ie7"><![endif]-->"
Line 114 of the 404 error page is "<br><br><br><span class="footer_copy">© 2014 PC Specialist Ltd</span>"

The only "post" url appears on line 15 (both pages) and is "https://www.pcspecialist.co.uk/customer-admin/" entering that into the address bar takes me to the 404 message.

 

[Thryduulf]

I've also had a look at the source in Konqueror (which does work) and while Line 114 of the home page is different ("</div><div id="middle"><link rel="stylesheet" type="text/css" href="/includes/tiny_styles.css?cache=0" />") line 114 of the 404 page is the same.
Again the only thing that seems relevant is the sole "post" url on line 15 which is identical to that shown in Firefox, and the URL unsurprisingly leads to the 404 in that browser as well.

This makes me suspect the login request is being caught by some script before being processed by the HTML (my coding knowledge isn't up to the task of being either certain or more specific, sorry). In Firefox I run the Adblock and Noscript extensions and manage cookies individually, and while there is nothing obvious that I'm blocking it's possible something is coming from a different domain or with a name I don't recognise and getting trapped. In Knoqueror I don't run any of that.

The only other browser I have access to is elinks, which works and the source is identical to that I see in Konquerer.

Out of interest I tested the configurator in elinks too, and it surprised me by basically working!