Hiya, can you post your full specs from the order page?
| Chassis & Display | Ultranote Series: 17.3" Matte Full HD IPS 60Hz 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i5 Quad Core Processor i5-10210U (1.6GHz, 4.2GHz Turbo) |
| Memory (RAM) | 8GB Corsair 2666MHz SODIMM DDR4 (1 x 8GB) |
| Graphics Card | INTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max DDR4 Video RAM - DirectX® 12 |
| 1st M.2 SSD Drive | 250GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 2300MB/W) |
| 1st Storage Drive | NOT REQUIRED |
| DVD/BLU-RAY Drive | Ultra Slim 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW) |
| Memory Card Reader | Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC) |
| AC Adaptor | 1 x 40W AC Adaptor |
| Power Cable | 1 x 1 Metre Cloverleaf UK Power Cable |
| Battery | Ultranote Series Detachable 4 Cell Lithium Ion Battery |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Sound Card | 2 Channel High Definition Audio + MIC/Headphone Jack |
| Bluetooth & Wireless | GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0 |
| USB/Thunderbolt Options | 1 x USB 3.2 GEN 2 PORT (Type C) + 1 x USB 3.2 GEN 1 PORT + 2 x USB 2.0 PORTS |
| Keyboard Language | ULTRANOTE SERIES MULTI COLOUR BACKLIT UK KEYBOARD |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002] |
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Supplied on DVD |
| Office Software | Microsoft® 365 Personal (12 Month Subscription - Digital Key) |
| Anti-Virus | NO ANTI-VIRUS SOFTWARE |
| Browser | Google Chrome™ |
| Notebook Mouse | INTEGRATED 2 BUTTON TOUCHPAD MOUSE |
| Webcam | INTEGRATED 1MP HD WEBCAM |
| Warranty | 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) |
| Home Installation | NONE |
| Delivery | STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI) |
| Build Time | Standard Build - Approximately 5 to 7 working days |
| Welcome Book | PCSpecialist Welcome Book - United Kingdom & Republic of Ireland |
Have you reinstalled windows at any time? Or done a Windows Reset from the start menu?
If you go into your online account, there should be a download for a management driver
So it's control center that needs to be reinstalled. You may need an updated version for windows 11 in which case you'll need to call PCSSorry about delay, didnt know how to do screen shot, copy and pasted instead.
Chassis No. is that the SN. Number?
Operating SystemWindows 10 HomeW10_Recovery_OS_Multi_Language.iso02-01-20185,756.38 MbOperating SystemWindows 10 HomeW10_Numlock_fix.zip18-02-20160.00 MbChassis17.3" Matte Full HD Screen01_Chipset_W10.zip07-04-20203.23 MbChassis17.3" Matte Full HD Screen02_SGX_W10.zip07-04-20208.41 MbChassis17.3" Matte Full HD Screen03_VGA_W10.zip07-04-2020346.88 MbChassis17.3" Matte Full HD Screen04_TXE_W10.zip07-04-2020130.19 MbChassis17.3" Matte Full HD Screen05_Lan_W10.zip07-04-202010.53 MbChassis17.3" Matte Full HD Screen06_Cardreader_W10.zip07-04-202012.54 MbChassis17.3" Matte Full HD Screen07_HIDfilter_W10.zip07-04-20201.16 MbChassis17.3" Matte Full HD Screen08_CtrlCentre30_W10.zip07-04-2020110.29 MbChassis17.3" Matte Full HD Screen09_DPTF_W10.zip07-04-20207.41 MbChassis17.3" Matte Full HD Screen10_Audio_W10.zip07-04-202035.68 Mb