Control Center 2.0

[DrStockmann]

I just bought an Optimus IX, but the Control Center 2.0 opens and then crashes. I understand it's something to do with Clevo and I need to download a driver or something.

Please can you advise? It says my Clevo model is N850EP6

 

[Oussebon]

You can try uninstalling Clevo Control Centre and downloading and reinstalling it from your main PC Specialist account.

 

[SpyderTracks]

I would go direct to www.clevo.com.tw and check for an updated version, the PCS version may be outdated which is why it’s crashing.

 

[Techno_Mystic]

You may already have it under C:\temp_drivers\Hotkey.

Double-click setup.exe and select Repair.

 

[DrStockmann]

I just bought an Optimus IX, but the Control Center 2.0 opens and then crashes. I understand it's something to do with Clevo and I need to download a driver or something.

Please can you advise? It says my Clevo model is N850EP6

Thanks, I did that and it doesn't seem to have worked. I also looked at the Clevo website the other poster mentioned, but I couldn't find my model.

 

[ubuysa]

Thanks, I did that and it doesn't seem to have worked. I also looked at the Clevo website the other poster mentioned, but I couldn't find my model.

Your Clevo model number is on a plate on the bottom.

 

[DrStockmann]

Yes I managed to find nthe model number but not on the clevl website? See my op.

 

[ubuysa]

Yes I managed to find nthe model number but not on the clevl website? See my op.

N850EP6 is listed there, it's in a group; N870EP6 / N875EP6 / N850EP6 / N857EP6

 

[DrStockmann]

This advice from PCS fixed it. Sharing in case others have problems. It related to an unhanded exception error.

Please follow this link and download the Intel XTU software:

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-

P.S Thanks everyone for the advice.

 

[Oussebon]

Interesting. This isn't the first time we've heard of XTU being mentioned alongside Clevo Control Centre: https://www.pcspecialist.co.uk/forums/showthread.php?59666-new-defiance-v&highlight=Intel+extreme

 

[Techno_Mystic]

It related to an unhanded exception error.

That is the error I was getting. Running the driver I found at C:\temp_drivers\Hotkey\setup.exe and selecting Repair fixed it.

 

[ubuysa]

This advice from PCS fixed it. Sharing in case others have problems. It related to an unhanded exception error.

Please follow this link and download the Intel XTU software:

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-

P.S Thanks everyone for the advice.

Interesting. This isn't the first time we've heard of XTU being mentioned alongside Clevo Control Centre: https://www.pcspecialist.co.uk/forums/showthread.php?59666-new-defiance-v&highlight=Intel+extreme

My guess is that Clevo now require (or recommend) that XTU is installed on certain laptops and there is some sort of linkage, overlap, or connection between XTU and Control Centre such that either can, in some circumstances, affect the other (driver overlap perhaps, since they are both 'controlling' the same hardware?). It's worth remembering for the future that users complaining of problems with one might be best advised to reinstall both....?