Do I have an overheating problem?

[riccohb]

My laptop has started regularly powering itself off. It can happen any time, but it's usually when the machine is doing something taxing eg playing a game. I'm also seeing a lot of BSODs. The graph below shows the temperature over all cores over a period when it powered itself off twice (you can see when this happens because of the temperature drops). The temperature of all cores is constantly in the 90s. Is this normal or is it a problem? (I'm assuming that the loss of power is due to overheating, but I don't know what temperatures constitute overheating).

My spec:

Chassis & Display	Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
Processor (CPU)	Intel® Core™ i7 Quad Core Processor 7700HQ (2.8GHz, 3.8GHz Turbo)
Memory (RAM)	32GB Corsair VENGEANCE 2400MHz SODIMM DDR4 (2 x 16GB)
Graphics Card	NVIDIA® GeForce® GTX 1060 - 6.0GB GDDR5 Video RAM - DirectX® 12.1
1st Storage Drive	500GB SERIAL ATA III 2.5" HARD DRIVE WITH 32MB CACHE (7,200rpm)
1st M.2 SSD Drive	256GB WD Black™ M.2 NVMe PCIe SSD (up to 2050MB/s R | 700MB/s W)
Memory Card Reader	Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor	1 x 180W AC Adaptor
Power Cable	1 x 1 Metre Cloverleaf UK Power Cable
Battery	Optimus VIII Series 6 Cell Lithium Ion Battery
Thermal Paste	EK-TIM ECTOTHERM THERMAL COMPOUND
Sound Card	Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 3
Bluetooth & Wireless	GIGABIT LAN & WIRELESS INTEL® AC-8265 M.2 (867Mbps, 802.11AC) +BT 4.0, vPRO
USB/Thunderbolt Options	1 x USB 3.0 PORT (Type C) + 2 x USB 3.0 PORTS + 1 x USB 2.0 PORT

Thanks in advance.

 

[riccohb]

I should've pointed out - the temperatures are in centigrade.

 

[SpyderTracks]

Have you serviced it since you've had it?

 

[riccohb]

At the risk of sounding like an idiot, I didn't even know that was a thing. I've owned computers since the days of 386's and I've never had one serviced.

 

[SpyderTracks]

At the risk of sounding like an idiot, I didn't even know that was a thing. I've owned computers since the days of 386's and I've never had one serviced.

Any gaming laptop will need to be repasted and heatsink cleaned out once a year really, otherwise it will thermal throttle and overheat.

 

[Martinr36]

Any gaming laptop will need to be repasted and heatsink cleaned out once a year really, otherwise it will thermal throttle and overheat.

A thread on the subject here

How to clean your laptop

Hello everyone, From time to time users mention that there laptops maybe getting louder or hotter and personally i find that when that is the case the majority of the time that this is a result of dust build up in the machine. Laptops in particular require a lot of cooling and the the fans at...

www.pcspecialist.co.uk

 

[riccohb]

Excellent, thanks for your replies. Before I did anything I just wanted to make sure that it was actually a potential heat problem.