FedEx being weird

barlew

MOST VALUED CONTRIBUTOR
PCSpecialist have opened an enquiry with Fedex, I tired of ringing them and getting no where.

I got told it's getting scanned it will be out tomorrow more than once. Then I was told it was handed to TNT on the 28th, here is there number please ring them. They have no record of it. 4 times I've been disconnected while I was put on hold. Its the first time I've had Fedex as a delivery company and it is easily the most amateur looking of them all.

Not only did the computer miss the Christmas delivery,it missed the 2021 delivery and it's still dragging on.
Mate that is absolutely horrific. I am sorry you still haven't received your PC!
 

Dan.C

Bronze Level Poster
I’m just going to leave this here….
*SNIP*
Shipped the same day as my own and my friends. For context I ordered mine 8 weeks and 1 days ago.

Currently this is where I am with no scans since Dec. 30th
JAN 4TH Hello Daniel,



Apologies our call was dropped an I’m unable to call back.



I’ve spoken with FedEx who are raising an escalation with TNT. I can expect an update from them in the next 24hrs. Once I receive any information I will be in touch. I apologise greatly for the inconvenience.



Many Thanks,
Jan 7th Hello,



FedEx have got back to me and advised that the parcel isn't missing however the local depot are still processing a backlog of orders and have informed me that they will continue to monitor this and provide me with any updates.



I can only apologise for the inconvenience and delays but assure you that we will continue to feedback to FedEx and chase for continued updates. Please do let me know if you receive any information from them directly.



Kind Regards
 
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SpyderTracks

We love you Ukraine
Moderator
Shipped the same day as my own and my friends. For context I ordered mine 8 weeks and 1 days ago.

Currently this is where I am
I know it's no consolation, and I am really sorry for the delay you're facing. It does seem Fedex are pretty badly organised.

We have raised a thread in the Admins section highlighting this Fedex thread and others just to make them aware of the general issues people are having as it really is poor.

Keep us posted, and sincerely hope it makes it's way to you safely soon.
 

Dan.C

Bronze Level Poster
I know it's no consolation, and I am really sorry for the delay you're facing. It does seem Fedex are pretty badly organised.

We have raised a thread in the Admins section highlighting this Fedex thread and others just to make them aware of the general issues people are having as it really is poor.

Keep us posted, and sincerely hope it makes it's way to you safely soon.
I'll be emailing my feedback once/if I get the machine and plan to highlight the issues I have had, good to know they will see the thread also.

I'll post an future updates I get.
 

Dan.C

Bronze Level Poster
I've no updates myself apart from a few scans after I rang PCS. Fedex can't give an estimate of how long the back log will take to clear.

I actually rang today after another week of no delivery to see if I could cancel the order but I can't until either I have it,PCS have it or Fedex declare it lost so stuck in catch 22.

1642092012414.png


Incase anyone in future wanted to see whats scans look like.
 

barlew

MOST VALUED CONTRIBUTOR
I've no updates myself apart from a few scans after I rang PCS. Fedex can't give an estimate of how long the back log will take to clear.

I actually rang today after another week of no delivery to see if I could cancel the order but I can't until either I have it,PCS have it or Fedex declare it lost so stuck in catch 22.

View attachment 31809

Incase anyone in future wanted to see whats scans look like.
Mate that is absolutely dreadful.

On a side note I love your display picture.
 

SpyderTracks

We love you Ukraine
Moderator
No worries it gave me a chuckle when I set it.

It seems fedex at the minute are slammed worldwide. Talk to some fastway and dpd lads they're busy yes but not anything like fedex.
Agreed, one of the high end audio companies whose forum I frequent based in the States uses Fedex for internal deliveries, and they're having exactly the same issue over there. Fedex just aren't very good.
 

Nimroth

Member
I've no updates myself apart from a few scans after I rang PCS. Fedex can't give an estimate of how long the back log will take to clear.

I actually rang today after another week of no delivery to see if I could cancel the order but I can't until either I have it,PCS have it or Fedex declare it lost so stuck in catch 22.



Incase anyone in future wanted to see whats scans look like.
I would actually take this as a good sign at this stage. I was exactly at the same point. Scanned in Dublin depot on December, 30th and then nothing. Then two more scans on the January 10th and 11th, both the exact same location and description (at local FedEx facility, Dublin) and it arrived today. Crossing my fingers that you might get it tomorrow or early next week if it's the same as with my package....
 

barlew

MOST VALUED CONTRIBUTOR
Just came home from work and it was sitting at my front door.

Doesn't look to be any damage to the case etc, box wasn't sealed.

Installing Windows now and I'll update then.
:eek: as in the delivery driver had literally left it on your front doorstep!

At least it has finally arrived!! Are you pleased with it?
 

Dan.C

Bronze Level Poster
:eek: as in the delivery driver had literally left it on your front doorstep!

At least it has finally arrived!! Are you pleased with it?
1642366803762.png
Yeah I wasn't very happy about it. It was raining on and off during the day aswell. Going by the scans I arrived about 20 minutes after the delivery thankfully.

Yeah happy enough. One of the chasis fans was plugged into the OPT CPU header having it running pretty high being a slave to the CPU fan but it was a quick change.

Stock fans themselves are loud so I ordered new Artic PWM ones.

Temps are a little high for me but the H510 is known for it. I'm hoping the new fans will help a bit and a good air cooler when i get around to it. If not I'll grab a different case.
 
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