Graphics Issue on several games (not all)

barlew

barlew

Godlike
Scott said:
That seems like a broken GPU to me. It's a sign of heat stress but there would be no way of knowing for sure. Overclocking and pushing too far would be the most obvious cause.
Click to expand...

This is what I am thinking it looks like there is an unstable overclock.
 
C

Caravan Club

Active member
I have never overclocked anything - I have no idea how to do it!

Also the issue happened even when i installed a brand new GPU...

In relation to the temps...the issue happens within a second of the game booting up
 
barlew

barlew

Godlike
Caravan Club said:
I have never overclocked anything - I have no idea how to do it!

Also the issue happened even when i installed a brand new GPU...

In relation to the temps...the issue happens within a second of the game booting up
Click to expand...

Yeh thats fine the GPU/CPU will heat up the minute you boot the game.

Going back to my previous post do you know how to use MSI afterburner?

There is a possibility that an overclock is being applied in the background by software or even the BIOS.
 
barlew

barlew

Godlike
Caravan Club said:
I know how to install it but not necessarily how to "use" it...
Click to expand...

No dramas.

Install it then follow this guide:

linustechtips.com

[Guide] How to setup MSI Afterburner On Screen Display using RTSS

A fair few people have asked me how to setup MSI Afterburner On Screen Display (OSD). I checked this subforum and to my surprise there was no guide on how to do it. So I figured I'd make a guide for everybody out there struggling. 1. Downloading and Installing You will need to download a few thin...
linustechtips.com linustechtips.com

What we want displayed on the screen is the CPU and GPU temps and their core frequencies.

Once you have it working run one of the offending games and when the fault starts to occur just eyeball the OSD and take a note of the rough average of the temperatures and frequencies or even better take a video or picture and post them here.

Honestly the only time I have experienced this sort of graphical error (and I've experienced it many times over the years) is when I have pushed either a GPU or CPU overclock too far.

*edit* on that guide don't worry too much about setting up RTSS you can probably stop at point 3.

*2nd Edit* @Caravan Club I also just realised you are using the stock AMD cooler? Is this still the case?
 
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FerrariVie

FerrariVie

Super Star
Caravan Club said:
I have never overclocked anything - I have no idea how to do it!

Also the issue happened even when i installed a brand new GPU...

In relation to the temps...the issue happens within a second of the game booting up
Click to expand...
But if the issue is happening with a totally different GPU, I don't think afterburner will help. To me, it looks very similar to an unstable CPU underclock: when you push it too hard, graphical glitches start happening (in some games a lot more than others). I usually use GTA V to check stability of underclock, as even if the adjustment that needs to be made is minimal, GTA will show issues before all the other games that I've tested, always in the form of graphical glitches initially, and if the undervolt is far being ideal, the game will eventually crash or reboot the PC. For me, even on the loading screen it already starts showing signs of problems with the undervolt.

I understand that you never did it and don't know how to do it, but that's what it looks like to me. So if you've already changed the PSU as well and we can rule out the possibility of not enough power being provided, I would suspect on the CPU or motherboard now.
 
barlew

barlew

Godlike
fevieira said:
But if the issue is happening with a totally different GPU, I don't think afterburner will help. To me, it looks very similar to an unstable CPU underclock: when you push it too hard, graphical glitches start happening (in some games a lot more than others). I usually use GTA V to check stability of underclock, as even if the adjustment that needs to be made is minimal, GTA will show issues before all the other games that I've tested, always in the form of graphical glitches initially, and if the undervolt is far being ideal, the game will eventually crash or reboot the PC. For me, even on the loading screen it already starts showing signs of problems with the undervolt.

I understand that you never did it and don't know how to do it, but that's what it looks like to me. So if you've already changed the PSU as well and we can rule out the possibility of not enough power being provided, I would suspect on the CPU or motherboard now.
Click to expand...

The reason I am suggestion afterburner is so that we can see exactly what the CPU and GPU are doing when the fault happens. I am with you though I think I think it is an issue with the CPU and I think its probably overheating due to the stock cooler and possibly a bad paste job.
 
C

Caravan Club

Active member
fevieira said:
But if the issue is happening with a totally different GPU, I don't think afterburner will help. To me, it looks very similar to an unstable CPU underclock: when you push it too hard, graphical glitches start happening (in some games a lot more than others). I usually use GTA V to check stability of underclock, as even if the adjustment that needs to be made is minimal, GTA will show issues before all the other games that I've tested, always in the form of graphical glitches initially, and if the undervolt is far being ideal, the game will eventually crash or reboot the PC. For me, even on the loading screen it already starts showing signs of problems with the undervolt.

I understand that you never did it and don't know how to do it, but that's what it looks like to me. So if you've already changed the PSU as well and we can rule out the possibility of not enough power being provided, I would suspect on the CPU or motherboard now.
Click to expand...
OK thanks for the insight. I mean I have investigated almost every other possible avenue.

What does this mean then? Can I resolve the issue? Or what are my next steps?
 
FerrariVie

FerrariVie

Super Star
barlew said:
The reason I am suggestion afterburner is so that we can see exactly what the CPU and GPU are doing when the fault happens. I am with you though I think I think it is an issue with the CPU and I think its probably overheating due to the stock cooler and possibly a bad paste job.
Click to expand...
Could be, however thermal throttling would start first to reduce performance before any glitch could happen. And OP also mentioned the temps:

"MAX temps for CPU was 78 and GPU 83"

Looks ok for CPU, but GPU is a bit hot.
 
barlew

barlew

Godlike
fevieira said:
Could be, however thermal throttling would start first to reduce performance before any glitch could happen. And OP also mentioned the temps:

"MAX temps for CPU was 78 and GPU 83"

Looks ok for CPU, but GPU is a bit hot.
Click to expand...

I disagree. If there is a dodgy overclock going on in the background which has not been identified those glitches can and will happen before thermal throttling kicks in. The reason for that is the default settings for the chip have been over-ridden.

I wont lie I do not trust those min max readouts, I would prefer to see a video of a live readout.

Again I will reiterate that I am clutching at straws right now as the OP has already done everything I would suggest. Like I have already stated the only time I have experienced graphical glitches like that is from a dodgy CPU/GPU overclock.
 
C

Caravan Club

Active member
barlew said:
Have you completely missed my last post?
Click to expand...
Sorry no! I have completely reinstalled GTAV and I am in the process of redownloading it now in order to run the tests you suggested.

Let's say, for arguments sake, that the CPU temps are really high - what then?

But to add to Fevieria's point, when I ran that benchmark programme (the one with the high detail and dragons, etc.) those were the temps. The programme ran really well. Not sure if that means anything in the context of what you are asking.

(Once again, thank you for your help!)
 
barlew

barlew

Godlike
Caravan Club said:
Sorry no! I have completely reinstalled GTAV and I am in the process of redownloading it now in order to run the tests you suggested.

Let's say, for arguments sake, that the CPU temps are really high - what then?

But to add to Fevieria's point, when I ran that benchmark programme (the one with the high detail and dragons, etc.) those were the temps. The programme ran really well. Not sure if that means anything in the context of what you are asking.

(Once again, thank you for your help!)
Click to expand...

If the temps are high and also the clocks are above what would be expected I would suggest a couple of things.

1. Check you have no software installed that is boosting the GPU clock.

2. Some motherboards have BIOS which has a one click overclock feature. The point is to overclock the CPU supposedly modestly and safely just by pressing a button (some motherboards have physical button to activate this). I would want you to check the BIOS to ensure no such features was enabled.

3. Finally I would suggest a CPU re-paste (actually I would suggest a completely new cooler personally I would never use a stock cooler with my CPU).

Again I will reiterate I am stretching here I just find it a bit implausible that you have tried 2 GPU's and they were both faulty.
 
FerrariVie

FerrariVie

Super Star
barlew said:
I disagree. If there is a dodgy overclock going on in the background which has not been identified those glitches can and will happen before thermal throttling kicks in. The reason for that is the default settings for the chip have been over-ridden.
Click to expand...
You're right if you're referring to overclock and over/undervolt, as weird voltages will certainly cause glitches (as I said earlier). But if the voltages are stock and thermals are high, the throttling would kick in and avoid glitching. Thermal issues alone do not cause glitches on the short term as the CPU can protect itself, but voltages do.
barlew said:
If the temps are high and also the clocks are above what would be expected I would suggest a couple of things.

1. Check you have no software installed that is boosting the GPU clock.

2. Some motherboards have BIOS which has a one click overclock feature. The point is to overclock the CPU supposedly modestly and safely just by pressing a button (some motherboards have physical button to activate this). I would want you to check the BIOS to ensure no such features was enabled.

3. Finally I would suggest a CPU re-paste (actually I would suggest a completely new cooler personally I would never use a stock cooler with my CPU).

Again I will reiterate I am stretching here I just find it a bit implausible that you have tried 2 GPU's and they were both faulty.
Click to expand...
@Caravan Club , I would also suggest a print screen of the whole hwinfo page after running those games that have a glitch for a few minutes (GTA V could be a good one), just to see if we can spot something.
 
barlew

barlew

Godlike
fevieira said:
You're right if you're referring to overclock and over/undervolt, as weird voltages will certainly cause glitches (as I said earlier). But if the voltages are stock and thermals are high, the throttling would kick in and avoid glitching. Thermal issues alone do not cause glitches on the short term as the CPU can protect itself, but voltages do.

I would also suggest a print screen of the whole hwinfo page after running those games that have a glitch (GTA V could be a good one), just to see if we can spot something.
Click to expand...

@fevieira fully agree with you mate I am just trying to confirm that everything is indeed default and there is nothing weird going on in the background.
 
FerrariVie

FerrariVie

Super Star
Select this before running the game:
1602620051533.png


And then click "run" and leave it on the background while you game for 15-20 min. Then quit the game and post the hwinfo screen (might take a few screens to get everything :) ). It will save max and min values for that whole period, so it might help us to understand behaviour.
 
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