Infinite Black screen

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Project554

Member
I just received my laptop today, and after installing the Nvidia driver from the included disk, it asked me to restart. Did so and after the PC Specialist Logo, it just stays on a black screen with the cursor blinking. I am able to enter the BIOS but I'm not sure how to enter safe mode to see if it boots up normally.

What do you advise?

Not sure if related but under the Airplane Mode LED there is a Gauge? Led that is constantly lit.



Chassis & Display - Vortex Series: 15.6" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU) - Intel® Core™i7 Quad Core Mobile Processor i7-4810MQ (2.80GHz) 6MB
Memory (RAM) - 32GB KINGSTON SODIMM DDR3 1600MHz (4 x 8GB)
Graphics Card - NVIDIA® GeForce® GTX 980M - 8.0GB DDR5 Video RAM - DirectX® 12
2nd Graphics Card NONE
Memory - Hard Disk - 1TB SERIAL ATA II 2.5" HARD DRIVE WITH 8MB CACHE (5,400rpm)
 
Last edited:
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Project554

Member
Most of those options did not work as I was with a tech support, it seems the reason the situation is like this is likely due to me installing the gfx driver via the included disk.
Stupid error on my part.

I am now resetting my laptop with a win 10 creation tool and see if that works.
 
moosEh

moosEh

Administrator
Staff member
Moderator
Blinking Cursor normally means the system is waiting for something to initialise.

Do you have any external HDDs/USB pens connected?
 
moosEh

moosEh

Administrator
Staff member
Moderator
The Windows 10 License is a DPK (Digital Product Key) therefore its injected into your BIOS. It will activate automatically.
 
F

Fester

New member
I am having the same issue I received the windows 10 dvd this morning but still unable to resolve.
How did you fix it?
 
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