Issue with sleep mode

Hibernian

Silver Level Poster
So I have two long running problems with the sleep mode on my PC. First of all, sometimes when I put it into sleep, it will spontaneously reactivate itself for no apparent reason (without anything being touched). This is really random and unpredictable, most of the time it doesn't happen, but then sometimes it just does. When it gets into this pattern of turning itself back on spontaneously, it will generally keep doing it unless you shut it down fully or pull the plug out to keep it off (the pre-sleep restore state is usually able to come back from being turned off completely during sleep). I guarantee that no one is touching or activating the keyboard or mouse or touching any other part of the computer, but yet it still reactivates as if I had pressed a button.


That one is a bit annoying but not serious, the second thing is worse. Often now, when I put the computer into sleep mode and then come back and try to reactivate it, the reactivation will fail completely. It goes through the normal wake-up process, but then just when it should load into the desktop, the screen goes blank and the computer does nothing. The only thing I can do when this happens is hold down the power button to turn it off manually (because it's obviously stuck). Then when I turn the computer back on again, the same thing happens. It gets up to the loading desktop part and then it just gives a black screen of nothingness and is essentially crashed. I have to turn it off manually again. And then the third time that I turn it on it will go to the "Windows Resume Loader" screen and tell me that the "The last attempt to resume the system from it's previous location failed. Attempt to resume again?" and it gives you the options to either...

1. Continue with system resume

2. Delete restoration data and proceed to system boot menu


I've tried this many times and only deleting the restoration data and going for a compete restart fixes the problem. Of course this looses anything that I may have had open when I put the computer to sleep. When this first started happening there were a few occasions when I lost what I was working on, because I had it open and unsaved when I put the PC into sleep mode. Though now I've learned not to do that, because sleep has become so unreliable.

This problem has gotten worse and worse, and it now seems to happen more than half the time when it is put on sleep (which can be several times per day).


Any ideas on what could be causing these issues? Hardware or software?

What can I do to fix them?


Here's my PC specs if that helps (it was built by PC Specialist back in December, 2012)

Operating system: Windows 7 (64-bit)
Case: COOLERMASTER HAF 922 MID TOWER GAMING CASE
Overclocked CPU: Overclocked Intel® Core™i7-3770k Quad Core (3.50GHz @ max 4.60GHz)
Motherboard: ASUS® P8Z77-V PRO/THUNDERBOLT: PCI-E 3.0 READY,WIFI, SLI, X-FIRE
Memory (RAM): 16GB KINGSTON HYPERX GENESIS DUAL-DDR3 2133MHz X.M.P (4 x 4GB KIT)
Graphics Card: 2GB NVIDIA GEFORCE GTX 680 - 2 DVI, HDMI, DP
Memory - 1st Hard Disk: 480GB INTEL® 520 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW)
2nd Hard Disk: 2TB WD CAVIAR BLACK WD2002FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
1st DVD/BLU-RAY Drive: 12x BLU-RAY RE-WRITER DRIVE, 16x DVD ±R/±RW
Memory Card Reader: INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply: CORSAIR 850W PRO SERIES™ HX850-80 PLUS® GOLD MODULAR
Processor Cooling: Corsair H100 Hydro Series High Performance CPU Cooler
Thermal Paste: ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
 

mantadog

Superhero Level Poster
Could be an application causing as conflict with the OS or a hardware error causing issues with corrupted data being fed to the OS.

personally id go nuclear and just opt for a totally fresh installation of the OS, they you know the OS is good and you can monitor for the issue resurfacing as you ass back in applications. if the reinstallation doesn't solve the issue then it may be down to a hardware fault, but that does seem unlikely at the stage.
 

SpyderTracks

We love you Ukraine
Could be an application causing as conflict with the OS or a hardware error causing issues with corrupted data being fed to the OS.

personally id go nuclear and just opt for a totally fresh installation of the OS, they you know the OS is good and you can monitor for the issue resurfacing as you ass back in applications. if the reinstallation doesn't solve the issue then it may be down to a hardware fault, but that does seem unlikely at the stage.

Jesus, mate, your autocorrect has gone nuclear :)
 

ubuysa

The BSOD Doctor
Jesus, mate, your autocorrect has gone nuclear :)

Don't you just love predictive text? ;)

I'm guessing this is Windows 10? There are a lot of known issues with sleep and Windows 10, a quick search will throw up dozens of hits. You might find some help, or just reassurance that it's not just you, in one of those...
 

Hibernian

Silver Level Poster
Could be an application causing as conflict with the OS or a hardware error causing issues with corrupted data being fed to the OS.

personally id go nuclear and just opt for a totally fresh installation of the OS, they you know the OS is good and you can monitor for the issue resurfacing as you ass back in applications. if the reinstallation doesn't solve the issue then it may be down to a hardware fault, but that does seem unlikely at the stage.
Yeah, I might do that if no other solutions come up. It's just a big, time-consuming thing to do (I'd have to make a full backup of my hard drives and having to reinstall everything from scratch and get all my settings back the way I want them).

I just hoped that maybe someone here would know what this issue is and some quick way to fix it.

I'm guessing this is Windows 10? There are a lot of known issues with sleep and Windows 10, a quick search will throw up dozens of hits. You might find some help, or just reassurance that it's not just you, in one of those...

Windows 7 actually. I have searched for solutions online, but I found a lot of similar problems but not exactly what my problem is.
 

Gazza

Bronze Level Poster
I'm running a GTX 980Ti and had the same problems and after testing numerous things I found it to be nVidea's 38*.** series drivers.
I tried several earlier drivers and am now running 378.92 and all my problems including sleep mode have disappeared.
 
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