This is a relatively new laptop and it does not charge 100%. I have tried to troubleshoot it by using the methods described on this website: https://www.thewindowsclub.com/manually-calibrate-battery-of-windows-laptops
Does anyone know what might be wrong?
Here are my laptop specifications:
Additionally, I ran a battery report but I am not sure what I should be looking for:
Does anyone know what might be wrong?
Here are my laptop specifications:
| Chassis & Display | Proteus Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo) |
| Memory (RAM) | 32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB) |
| Graphics Card | NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1 |
| 1st Storage Drive | 1TB Samsung 860 QVO 2.5" SSD, SATA 6Gb/s (up to 550MB/sR | 520MB/sW) |
| 1st M.2 SSD Drive | 500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W) |
| Memory Card Reader | Integrated Micro-SD Memory Card Reader |
| AC Adaptor | 1 x Proteus Series 230W AC Adaptor |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Battery | Proteus VII Series Integrated Lithium Ion Battery, 47WH |
Additionally, I ran a battery report but I am not sure what I should be looking for: