Laptop Booting Failures

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Nickj

Member
I have a laptop with a primary SSD and a storage HD. Recently, the HD got the click of death. Data was backed up, but the constant clicking is driving me nuts, so I opened up the case and removed the HD.

When the laptop next booted, I got a dialog on screen saying "EFI PXE 0 for IPv4 boot failed." Clicking ok led to another one saying "Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any key..."

I panicked and refitted the HD, but I still see the dialogs. Sometimes it does then go on to boot into Windows. Sometimes it then goes to a BIOS menu. Sometimes I have to jab the F7 key and go into the BIOS to manually select the SSD to boot from.

How can I remove the HD and stop these menus from appearing please? Thanks.

Spec:
Chassis & Display
UltraNote Series: 15.6" Matte Full HD 60Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i3 Dual Core Processor i3-10110U (2.1GHz, 4.1GHz Turbo)
Memory (RAM)
8GB Corsair 2133MHz SODIMM DDR4 (1 x 8GB)
Graphics Card
INTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max DDR4 Video RAM - DirectX® 12
1st M.2 SSD Drive
512GB INTEL® 660p M.2 NVMe PCIe SSD (up to 1500MB/sR | 1000MB/sW)
1st Storage Drive
1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (5,400rpm)
Memory Card Reader
Integrated SD Memory Card Reader
AC Adaptor
1 x 40W AC Adaptor
Power Cable
1 x 1.5 Metre Cloverleaf UK Power Cable
Battery
UltraNote Series Integrated 36WH Lithium Ion Battery
Sound Card
Intel 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT
Keyboard Language
MULTI COLOUR BACKLIT UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (6 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 3 to 5 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/ultraNoteVI-15/fDXb6GZxVC/
 
N

Nickj

Member
Hi SpyderTracks, thanks for the reply. I'm sure the OS is not installed on the HDD. I can get the laptop to boot by stumbling around in boot menus even though the HDD is dead. The SSD is the C: drive once Windows is running, and the HDD, which used to appear as D:, is no longer there.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Nickj said:
Hi SpyderTracks, thanks for the reply. I'm sure the OS is not installed on the HDD. I can get the laptop to boot by stumbling around in boot menus even though the HDD is dead. The SSD is the C: drive once Windows is running, and the HDD, which used to appear as D:, is no longer there.
Click to expand...
You'd said it was only after you refitted the HDD that it sometimes booted.

So you've made sure C is on the SSD in disk management?
 
N

Nickj

Member
Hi, I'm not being clear, sorry.

System was fine, but HDD clicking.
I removed the HDD and next power on I saw the dialogs and it booted into some BIOS screen.
I panicked, turned it off, and refitted the HDD.
Next power on I still saw the same dialogs and it booted into the same BIOS screen. At that point I started stumbling around in the menus and managed to make it continue booting into Windows.

I'm pretty sure I could remove the HDD and stumble through the BIOS menus and continue into Windows, but I don't want to keep fiddling until I understand exactly what I'm doing.

I hope that's a little clearer.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Nickj said:
Hi, I'm not being clear, sorry.

System was fine, but HDD clicking.
I removed the HDD and next power on I saw the dialogs and it booted into some BIOS screen.
I panicked, turned it off, and refitted the HDD.
Next power on I still saw the same dialogs and it booted into the same BIOS screen. At that point I started stumbling around in the menus and managed to make it continue booting into Windows.

I'm pretty sure I could remove the HDD and stumble through the BIOS menus and continue into Windows, but I don't want to keep fiddling until I understand exactly what I'm doing.

I hope that's a little clearer.
Click to expand...
So before continuing, be sure the C drive is on the SSD in disk manager.

So far you haven't booted it without the HDD, and can't work on assumptions. But so far the symptoms are that the OS is installed on the HDD.
 
N

Nickj

Member
Hi, I've confirmed that. I've booted into Windows now, and only the SSD is showing, as drive C:. The HDD is completely dead. I've attached a picture of what I see in Disk Management.
 

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SpyderTracks

SpyderTracks

We love you Ukraine
Nickj said:
Hi, I've confirmed that. I've booted into Windows now, and only the SSD is showing, as drive C:. The HDD is completely dead. I've attached a picture of what I see in Disk Management.
Click to expand...
Then remove the HDD, make sure th SSD is correctly seated and verify the boot order in the BIOS is set correctly and try booting again
 
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