Liquid cooled series issue (control center)

[Terria1]

I don't know whats happening with my cooling. I have a 17' recoil liquid cooled laptop but I am lost and confused about how to pair it with my laptop.

It tells me to go to performance section in the control centre and look for liquid cooling tab but there's nothing there, only "mode selection" and "SPC settings".

Is anyone able to help?

 

[SpyderTracks]

I don't know whats happening with my cooling. I have a 17' recoil liquid cooled laptop but I am lost and confused about how to pair it with my laptop.

It tells me to go to performance section in the control centre and look for liquid cooling tab but there's nothing there, only "mode selection" and "SPC settings".

Is anyone able to help?

Have sent you a PM with a video

 

[Terria1]

Have sent you a PM with a video

Thank you, but it didn't work. Where the guy opened up control center and found his cooling unit in the performance section, my section for the unit doesn't exist to click on.

 

[Terria1]

This is what mine looks like

 

[SpyderTracks]

Thank you, but it didn't work. Where the guy opened up control center and found his cooling unit in the performance section, my section for the unit doesn't exist to click on.

You've connected it right via bluetooth first?

 

[Terria1]

You've connected it right via bluetooth first?

I tried that earlier but it still wouldn't show up in control center. Im lost with it.

 

[SpyderTracks]

I tried that earlier but it still wouldn't show up in control center. Im lost with it.

It won't show up until it's connected by bluetooth.

Can you post a screenshot of your Bluetooth devices?

Can you also post your full specs from the order page?

 

[Terria1]

Chassis & Display	Recoil Series: 17" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1600)
Processor (CPU)	Intel® Core™ i9 24 Core Processor 13900HX (5.4GHz Turbo)
Memory (RAM)	64GB PCS PRO SODIMM DDR5 4800MHz (2 x 32GB)
Graphics Card	NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
Liquid Series® Laptop Cooling	PCS Liquid Series® Laptop Cooler
1st M.2 SSD Drive	4TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)
Memory Card Reader	Integrated SD Memory Card Reader
AC Adaptor	1 x 330W AC Adaptor
Power Cable	1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery	Recoil Series Integrated 99WH Lithium Ion Battery
Thermal Paste	LIQUID METAL PERFORMANCE COOLING
Sound Card	Nahimic by SteelSeries 2 Channel HD Audio
Bluetooth & Wireless	GIGABIT LAN & KILLER™ Wi-Fi 6E AX1675i M.2 GAMING + BLUETOOTH 5.3
USB/Thunderbolt Options	1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language	RECOIL 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System	Windows 11 Home 64 Bit - inc. Single Licence

 

[Terria1]

There we go, but it's still not appearing in the control center?

 

[Terria1]

I would give PCS a call, they're open tomorrow, perhaps your control center needs updating

Yeah will do they said to call them back if a factory reset didn't solve the issue. Thanks for your help though.