Microsoft Flight Sim (from MS Store crashes to desktop)

DaelpixPhotos

Super Star
I've downloaded MS Flight Sim 2020 via the MS Store. It has only downloaded 1.12GB. It keeps crashing to desktop and I don't know what to do.

Can anyone help?
 
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DaelpixPhotos

Super Star
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DaelpixPhotos

Super Star
this help?

Tried them

Are you running any AV at all?


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Windows Defender
 

Bhuna50

Author Level
Have you followed the instructions in that error message?

- tried continuing in safe mode?
- tried updating drivers?
- tried updating third party content or disabling it?


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DaelpixPhotos

Super Star
I've tried deleting running.lock and the community folder, and restarting Win Store.

I don't have any 3rd party on the game because I've only just bought it.

I've tried deleting and reinstalling.
 

Bhuna50

Author Level
So you’ve clicked Continue in safe mode on that error message ?


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Bhuna50

Author Level
Ok. Let’s take a proper look at the issue.

Firstly perform a complete uninstall through the store or through Windows of the flight sim program. Go into the directories afterwards and delete any directory and it’s content that the game was installing to.

Post your FULL spec.
A copy of device manager
A copy of your windows update page

Check in MS store or the install program that you are pointing to a directory that is on a drive with plenty of room.

Right click properties the drive you are trying to save to and show how much spare space left.

A full description of exactly what you are doing when installing and what is happening and when it is happening.

A full description of what you have tried so far and the result.

A full description of what you have looked up / googled, tried and presumably failed.

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DaelpixPhotos

Super Star
Full spec is below.

Windows is up to date.

I've only had the computer since a week on friday ago. There's plenty of space on the drive.

Opened MS Store, Signed up. Bought the game. Downloaded 1.14GB. Launched the game and it freezes on on particular image. After restarting the game I've tried launching the game in Safe Mode and Normal Mode. Both results in the same thing - crash to desktop.

Tried this
and this
as well as this
 
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