Microsoft Store Slow/Not Updating on new PC

[SpyderTracks]

The only issue I now have is that the PC is only seeing my main SSD drive. The second SSD drive is not showing up.

When you say it's not showing up, is it not in device manàger?

If it is then it just needs initialising

Initialize new disks

Learn how to initialize new disks with Disk Management and get them ready to use. Also access links for troubleshooting.

learn.microsoft.com

You'd want GPT

If it's not showing in disk manager then try removing it and reinstalling. If it's still failing to be read then it's likely a failed drive

 

[Pumpa Cat]

Submitted my last before finishing. 🤣

The support chap did say I’d have to download and install a SATA file, which I have just done and my second drive has reappeared.

 

[SpyderTracks]

Submitted my last before finishing. 🤣

The support chap did say I’d have to download and install a SATA file, which I have just done and my second drive has reappeared.

Really odd, the issues you've experienced with it not recognising network and SATA drivers would normally be due to using a very outdated windows installer.

You didn't download the windows from your PCS account by any chance did you, rather than using the microsoft USB creation tool?

 

[Pumpa Cat]

Hi. The initial Windows re-install was via the PCS account. But the USB Windows install was from the link I was given above. I think the support guy had to do some reformatting of my drive somewhere. He did download and install some drivers for me from the ROG website. He then told me to go back to the site and download the SATA drivers once the PC booted back up, which, of course, severed his support connection to my PC.

Oddly enough, when he support chap got me to go into what I assume was the admin account which they use to install Windows and drivers on new computers, it found an internet connection right away. Not sure why my Windows install didn’t.

Anyway, all is well now and I am downloading a ton of Windows updates. Once that’s done I’m going to do a image copy of the drive to an external SSD drive. Just in case. 🤣

 

[SpyderTracks]

Hi. The initial Windows re-install was via the PCS account. But the USB Windows install was from the link I was given above. I think the support guy had to do some reformatting of my drive somewhere. He did download and install some drivers for me from the ROG website. He then told me to go back to the site and download the SATA drivers once the PC booted back up, which, of course, severed his support connection to my PC.

Oddly enough, when he support chap got me to go into what I assume was the admin account which they use to install Windows and drivers on new computers, it found an internet connection right away. Not sure why my Windows install didn’t.

Anyway, all is well now and I am downloading a ton of Windows updates. Once that’s done I’m going to do a image copy of the drive to an external SSD drive. Just in case. 🤣

Remember to install optional updates also as those are system drivers

 

[Pumpa Cat]

Will do.

Still having a bit of an issue. The SATA drivers have allowed the second hard drive to show. But when I reboot the PC it has disappeared again.

 

[SpyderTracks]

Will do.

Still having a bit of an issue. The SATA drivers have allowed the second hard drive to show. But when I reboot the PC it has disappeared again.

Should be fine once all optional updates are installed, until then the pc isn't configured.

 

[Pumpa Cat]

All sorted. I had installed an incorrect driver

Mohammed Hussain of PCS Support, if you are reading this, thank you so much for all your help. What a professional! Nothing was too difficult for him. Legend! 👍