Monitor issues

[BarryDe Beer763]

Gentlemen,

I have a similar issue. I received my PC 3 weeks ago. plugged all the cables in and booted up. 1 long followed by 3 short beeps. Checked the cables and manual, removed the DP cable and plugged GPU to monitor with HDMI. PC booted and started set-up. After reading the full manual I realized that i wont get the full potential out of my monitor and GPU unless i switch to DP (144hz). when i use the DP I get a white light on the MoBo , 1 long and 3 short beeps. I have re-seated the memory and GPU but every time i start the pc i get the same...

Now, I know you say to switch on the monitor before starting but the monitor doesnt switch on unless the pc is started? ( I think, pressed the buttons but monitor stays black)

I also dont have a start-up screen when using the DP.(Cant get into the bios to check if there's a setting to switch) how do i get rid of the beeps? its driving me mental..

My spec and monitor is listed below...Can anyone tell me if there's a setting or something I'm missing?

Case	COOLERMASTER MASTERBOX TD500 MESH ARGB GAMING CASE
Processor (CPU)	AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard	ASUS® ROG STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)	32GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 16GB)
Graphics Card	10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR
1st M.2 SSD Drive	1TB PCS PCIe M.2 SSD (3300 MB/R, 2900 MB/W)
1st Storage Drive	1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling	PCS FrostFlow 240 Series RGB High Performance Liquid Cooler (AMD)
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card	10/100/1000 GIGABIT LAN PORT
Wireless Network Card	NOT REQUIRED
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System	Windows 10 Professional 64 Bit - inc Single License
Operating System Language	United Kingdom - English Language
Windows Recovery Media	Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software	FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus	Norton 360 inc. Game Optimizer - Free 90 Day License
Browser	Microsoft® Edge
Monitor	Coolermaster GM34-CWQ 34" - 3440 x 1440, 0.5MS, 144Hz

 

[SpyderTracks]

Now, I know you say to switch on the monitor before starting but the monitor doesnt switch on unless the pc is started? ( I think, pressed the buttons but monitor stays black)

When you turn off the pc, the mo.ktor goes into sleep mode assuming you're not physically turning it off at the monitor.

Before powering on the PC you need to wake the monitor by turning on the power switch to physically wake it so that it's broadcasting a signal that the PC can read when it's powered on.

 

[SpyderTracks]

I also dont have a start-up screen when using the DP.(Cant get into the bios to check if there's a setting to switch) how do i get rid of the beeps? its driving me mental..

This is a separate issue with the firmware on the dp port of the GPU, you need to apply the Nvidia dp firmware update

You will also need to fully uninstall Norton with the official uninstaller

 

[BarryDe Beer763]

Thanks, will try this tonight. (Update firmware on dp port)

I appreciate your quick response SpyderTracks. I will keep you posted.

 

[BarryDe Beer763]

When you turn off the pc, the mo.ktor goes into sleep mode assuming you're not physically turning it off at the monitor.

Before powering on the PC you need to wake the monitor by turning on the power switch to physically wake it so that it's broadcasting a signal that the PC can read when it's powered on.

No im not switching the monitor off. it wakes when the pc is switched on but gives no boot screen, 1 long 3 short beeps and white light on Mobo stays on. i assume this is because the MoBo didnt find the GPU if plugged through PD port.

I assume this will be solved if i update the firmware on the nvidia GPU?

 

[SpyderTracks]

No im not switching the monitor off. it wakes when the pc is switched on but gives no boot screen, 1 long 3 short beeps and white light on Mobo stays on. i assume this is because the MoBo didnt find the GPU if plugged through PD port.

I assume this will be solved if i update the firmware on the nvidia GPU?

Firstly you need to test by waking the monitor before powering the pc
Does it still give the same beep codes?

These are 2 separate issues, it's not one.

 

[BarryDe Beer763]

Ok will check my monitor, not sure how to switch it on before switching the PC on... I tried pressing the joystick button on the back before switching on the pc but the screen stays black.

 

[SpyderTracks]

Ok will check my monitor, not sure how to switch it on before switching the PC on... I tried pressing the joystick button on the back before switching on the pc but the screen stays black.

The screen will be black because there's no signal, you just need to make sure it's power light is on, not in standby

 

[BarryDe Beer763]

SpyderTracks,

I have uninstalled Norton and updated the GPU firmware. The white light and beeps was gone when i started the pc using the DP port. I do however have some strange things happening when playing games with Ray-tracing. for example: playing Minecraft last night I loaded into a RTX world, the world was black and the game crashed - error said "out of memory". I am currently downloading Dark Tide, and will check if all is ok with the GPU performance in WH Dark Tide. I have not tried to overclock and will do some more investigating over the holidays before adjusting/overclocking.

Thanks for your assistance, i will post my findings after further testing and bench marking.

 

[SpyderTracks]

SpyderTracks,

I have uninstalled Norton and updated the GPU firmware. The white light and beeps was gone when i started the pc using the DP port. I do however have some strange things happening when playing games with Ray-tracing. for example: playing Minecraft last night I loaded into a RTX world, the world was black and the game crashed - error said "out of memory". I am currently downloading Dark Tide, and will check if all is ok with the GPU performance in WH Dark Tide. I have not tried to overclock and will do some more investigating over the holidays before adjusting/overclocking.

Thanks for your assistance, i will post my findings after further testing and bench marking.

Where did you source the gpu firmware?

 

[BarryDe Beer763]

Support sent me a link:

https://nvidia.custhelp.com/app/ans...nvidia-gpu-firmware-update-tool-for-displayid

I also noticed that the Nvidia control panel was non responsive (didnt open when i clicked on the icon.) so i re-installed the driver and it now opens. I set to 144hz but the windows display setting was on 120hz. When i set the windows setting to 144hz the txt is blury. I will have to check all settings and see whats going on. set both to 120hz for now.

 

[B4zookaw]

You might have to adjust scaling