My new laptop is getting broken pixels

[ubuysa]

Well I will take the 1 year warranty, for 7 € more😅 I was reluctant to buy this computer because for 1500 € I have an rtx2070, an i7 10785h, 16gb of ram, 1to ssd , I thinked it was a fake dealer , in France we don't know PcSpecialist

Everybody gets a 1 year warranty. The Silver warranty gives you free back-to-base shipping for the first year instead of just the first month.

 

[Martinr36]

Everybody gets a 1 year warranty. The Silver warranty gives you free back-to-base shipping for the first year instead of just the first month.

isn't the silver UK only

 

[ubuysa]

isn't the silver UK only

I'm not completely certain. TBH I hadn't clocked that the question poser was in France until just now.

A call to PCS to confirm would be needed I'd suggest, though I'd be surprised if the configurator allowed it to be selected if it wasn't available?

 

[SpyderTracks]

I'm not completely certain. TBH I hadn't clocked that the question poser was in France until just now.

A call to PCS to confirm would be needed I'd suggest, though I'd be surprised if the configurator allowed it to be selected if it wasn't available?

If you go on pcspecialist.fr, these are the only 2 options for warranty on a desktop build:

So does look like silver isn't an option.

 

[Bhuna50]

That first one is two years collection and return two years parts isn’t it so slightly better than the UK silver.

Looks like it’s a choice of gold (free) and platinum (pay for) 3 years everything parts labour and return in France.


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[SpyderTracks]

That first one is two years collection and return two years parts isn’t it so slightly better than the UK silver.


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It’s the uk gold equivalent.

 

[Bhuna50]

It’s the uk gold equivalent.

Lol. Just edited as you replied.


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[SpyderTracks]

Just furthermore, the above was actually for a desktop, this is for a laptop on the french site, you only get the one option for uk gold level included in the price:

 

[AgentCooper]

Just furthermore, the above was actually for a desktop, this is for a laptop on the french site, you only get the one option for uk gold level included in the price:

View attachment 19621

Sacré bleu!

 

[Bhuna50]

That’s still a good warranty with collect and return cost covered for too.


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[SpyderTracks]

That’s still a good warranty with collect and return cost covered for too.


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Agreed, very good.

 

[Maxime]

thanks guys for your feedback i will surely order then to see if the laptops are as good as they say