My PC shows BSOD Bluescreens of Death from time to time…

Not open for further replies.


BSOD are not only very annoying and time consuming but could point towards a serious problem. Have a look at what exactly is happening by following this path:
Go to Start -> Control Panel -> Administrative Tools -> Event Viewer.

In here, please go to Windows Logs, then go to Application. Right Click it and go to ‘Save Events As…’, save it somewhere you can find, then attach it to the email and send it to use. Please do the same with the ‘System’ log. We’ll be happy to help you figure it out, but you can of course google them yourself.

Then, go to C:\Windows\Minidump as copy these files over to us as well. You may have to copy the files to the desktop to attach them to me through email if it they do not attach correctly due to permissions. Please note that this folder may be empty. Once again, if you prefer, google them first, maybe it’s an easy fix.

One other way to narrow it down further would be to boot the system in safe mode, boot your PC up till you come to the page where you type in the password for your user account. Instead of logging in, hold down the shift key and click on the power button in the bottom right. Keeping the shift key held down, select the restart option. Keep the shift key pressed until the system reboots.

If the bluescreen continues in safe mode this issue could be caused by hardware problems, which can be a pain to identify. Give us a ring.
Not open for further replies.