New Valeo Ryzen 5900HX / RTX 3080 - 16GB- problems with Adobe Premiere CC

superconfirm

New member
HI All. Hope you can shed some light on an issue with my brand new laptop - see spec below. FYI I'm running latest versions of all Adobe CC apps on my current PCS laptop from 2018 - no issues - GTX 1080/64GB ram/i7 8700k/UHD screen etc. Same on apps on my new machine with Nvidia studio driver up to date as well.

I'm getting a "media pending" program screen in premiere when I load the same project from old laptop - all plugins updated for both machines... nothing happens - no timeline scrubbing / rendering. Tried switching CUDA off - software only - still nothing?

I suspect it may be to do with the way the Ryzen 5900HX onboard graphics are playing out as Premiere gives me an option to switch to OpenCL in project settings. Wonder if it will make a difference if I set up multi monitor scenario, so the RTX3080 kicks in? In NVidia control panel it's got the Ryzen Grfx feeding the laptop panel - may this be an issue?

Thought this new PCS machine would be a plug and play monster but seems not?!?

Thanks in advance y'all
Bill

Chassis & DisplayValeon Series: 17.3" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)AMD Ryzen™ 9 Eight Core Processor 5900HX (3.3GHz, 4.6GHz Turbo)
Memory (RAM)64GB Corsair 2666MHz SODIMM DDR4 (2 x 32GB)
Graphics CardNVIDIA® GeForce® RTX 3080 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive1.6TB ENMOTUS FUZEDRIVE M.2, PCIe NVMe (up to 3470MB/R, 3000MB/W, 128GB SLC for endurance)
2nd M.2 SSD Drive2TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card ReaderIntegrated SD Memory Card Reader
AC Adaptor2 x 230W AC Adaptor
Power Cable2 x 1 Metre UK Power Cable (Kettle Lead)
BatteryValeon Series Integrated 62WH Lithium Ion Battery
Thermal PasteARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & WirelessGIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard LanguageVALEON 17 SERIES RGB BACKLIT UK KEYBOARD
Operating SystemWindows 10 Professional 64 Bit - inc. Single Licence [MUP-00003]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserGoogle Chrome™
Notebook MouseINTEGRATED 2 BUTTON TOUCHPAD MOUSE
WebcamINTEGRATED 1MP HD WEBCAM
Warranty3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
 
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