No Media Present on BOOT

[danielsuk]

I went to switch on the computer today and I'm now taken into the UEFI Bios after an error appears "No media present".

Nothing has changed and the computer hasn't been moved lately, I'm assuming the primary hard drive has failed which is unual for a computer that's only a year old.

I've checked out the boot options, I only see the options in the screen shot, I've tried all of them to test.

Case	COOLERMASTER MASTERCASE H500 ARGB GAMING CASE
Processor (CPU)	Intel® Core™ i9 14 Core Processor i9-10940X (3.3GHz) 19.25MB Cache
Motherboard	ASUS® ROG STRIX X299-E GAMING II: ATX, USB 3.2, SATA 6 GB/s, Wi-Fi AC - ARGB Ready
Memory (RAM)	32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 3070 - HDMI, DP Change to: 8GB ASUS ROG STRIX GEFORCE RTX 3070 Ti - HDMI, DP, LHR
1st M.2 SSD Drive	2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W) Partitions: 2000GB
1st Storage Drive	NOT REQUIRED
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	Corsair H100x Hydro Series High Performance CPU Cooler
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card	ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Card	10/100/1000 GIGABIT LAN PORT
Wireless Network Card	NOT REQUIRED
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

 

[B4zookaw]

Looks like it might have failed. One thing to try is to remove it from current M.2 slot to another and make sure it’s secure. If it doesn’t show in bios after move it’s failed and you’ll need to RMA it to PCS if under warranty, or Corsair maybe too.

 

[danielsuk]

Looks like it might have failed. One thing to try is to remove it from current M.2 slot to another and make sure it’s secure. If it doesn’t show in bios after move it’s failed and you’ll need to RMA it to PCS if under warranty, or Corsair maybe too.

Thanks for the response.

I'm just looking inside the chassis, nothing seems to be an obvious M2 slot. Would it be normal have to remove the graphics to get to the M2?

 

[B4zookaw]

You need to unscrew the heat sink that covers them:

My bet is the drive is installed in the top slot currently, so unscrew the heatsink that covers it to access. You many need to remove the GPU if it overlaps the heatsink.