No media present

Lexowc

Member
Hello,

My PC boots straight into BIOS with an error of ‘no media found’. I bought the PC from PC specialist in August 2023 and have only installed a few games on it. I’ve put the specifications underneath as well as the BIOS page. I’m unsure how any of this happened. If anyone could help, that would be great.

image0.jpeg



CaseTHERMALTAKE V200 2.0 TEMPERED GLASS RGB EDITION GAMING CASE
Processor (CPU)Intel® Core™ i5 Six Core Processor i5-12400F (2.5GHz) 18MB Cache
MotherboardGIGABYTE B660 DS3H DDR4 (rev. 1.0) : LGA1700, DDR4, USB 3.2
Memory (RAM)16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card8GB NVIDIA GEFORCE RTX 3050 - HDMI, DP, LHR
1st M.2 SSD Drive512GB PCS PCIe M.2 SSD (3300 MB/R, 2200 MB/W)
1st Storage Drive1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
Power SupplyCORSAIR 650W CV SERIES™ CV-650 POWER SUPPLY
Power Cable1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor CoolingPCS FrostFlow 100 RGB V3 Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card10/100/1000 GIGABIT LAN PORT
Wireless Network CardWIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNorton 360 inc. Game Optimizer - Free 90 Day License
BrowserMicrosoft® Edge
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
 
Last edited by a moderator:

Martinr36

MOST VALUED CONTRIBUTOR
On the right hand side in the bios, click on the advanced tab and then take a photo of what shows there for the drives
 

Martinr36

MOST VALUED CONTRIBUTOR
Ok, open it up, and remove and reseat the m.2 drive and check all the other connections while you're in there
 

ubuysa

The BSOD Doctor
As above, your SSD is not shown on the first BIOS image you posted and thus it's not listed in the boot order.
 

Lexowc

Member
So I opened it up and reseated the SSD 3 times. I’ve taken a photo of the interior and the ssd as well as it showing up on the bios but not on the boot up sequence.
 

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ubuysa

The BSOD Doctor
If you boot the Windows installation media, select the 'Repair my computer' option and navigate to the command prompt, can you see the file and folder structure on that SSD? If you can't then the drive is dead. If you can then try running the 'Startup repair' feature.

Note: the SSD may not appear as drive letter C: in the installation system but as a different drive letter. That's normal.
 

Lexowc

Member
I can’t get past the bios and windows came with it pre-installed. I don’t recall anything else coming with the PC.
 

Lexowc

Member
So after getting a usb stick and making it bootable with windows 11 via the old pc I still had (so glad I didn’t get rid of it yet) I’ve found that the ssd must be dead. Startup repair just said there wasn’t an operating system. Furthermore, I decided to see if reinstalling it would pick up the drive and I got this. I suspect the drive it’s picking up is the Seagate. Looks like I’ll need a new ssd then. Although I’m shocked that after just 3 months it’s gone down this route.
image0.jpeg
 

SpyderTracks

We love you Ukraine
So after getting a usb stick and making it bootable with windows 11 via the old pc I still had (so glad I didn’t get rid of it yet) I’ve found that the ssd must be dead. Startup repair just said there wasn’t an operating system. Furthermore, I decided to see if reinstalling it would pick up the drive and I got this. I suspect the drive it’s picking up is the Seagate. Looks like I’ll need a new ssd then. Although I’m shocked that after just 3 months it’s gone down this route.View attachment 39380
It's impossible to know if a component is 100% out of the factory, all they can do is put it through known stress tests in the limited time they have, if it passes it's sent out to market, that's why warranties are so important with PC's.

You can just RMA the drive itself, no need to send the whole computer back, then they'll ship you a replacement next day delivery.

But if I were you, I'd upgrade it to a branded model and pay a little extra.
 
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