My friend just got a PC from you guys on Thursday, and since he doesn't plan on using it for gaming at all I told him not to bother getting a graphics card, because I have several older ones sitting around doing nothing.
However, I am unable to get any video output no matter what I do.
The Asus Prime X299-A motherboard shows a "d6" error code and beeps 4 times (one long, then 3 short in a row), both of which I believe indicate no video detected.
I've now tried 4 different graphics cards (in both available slots), I've tried VGA, DVI and HDMI cables, and I've tried hooking it to both a monitor and a PC. I've also tried re-seating the RAM 3 times, tried both sticks of RAM separately, and checked that every connection I can see is nice and snug, and nothing makes a difference.
Also because there's no on-board graphics I literally can't even get on the first rung of the ladder getting this set up. It's really frustrating as I've never had any issues like this in over 20 years of mucking about with PCs, and I feel like I've really let my friend down as I promised him I'd get it all set up for him, and also I recommended you guys to him in the first place.
Just wondering if there's anything else you can suggest I try before we look into getting it returned.
However, I am unable to get any video output no matter what I do.
The Asus Prime X299-A motherboard shows a "d6" error code and beeps 4 times (one long, then 3 short in a row), both of which I believe indicate no video detected.
I've now tried 4 different graphics cards (in both available slots), I've tried VGA, DVI and HDMI cables, and I've tried hooking it to both a monitor and a PC. I've also tried re-seating the RAM 3 times, tried both sticks of RAM separately, and checked that every connection I can see is nice and snug, and nothing makes a difference.
Also because there's no on-board graphics I literally can't even get on the first rung of the ladder getting this set up. It's really frustrating as I've never had any issues like this in over 20 years of mucking about with PCs, and I feel like I've really let my friend down as I promised him I'd get it all set up for him, and also I recommended you guys to him in the first place.
Just wondering if there's anything else you can suggest I try before we look into getting it returned.
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