Hello everyone,
I got my computer in February and now recently it has been behaving strangely when running games (Crashes, Glitches, Flickering Textures). Even before this, I had two problems that could be related to the weird behavior I'm getting and I'm hoping it's not a hardware issue.
First, around two months ago, I got a blue screen of death whilst playing Microsoft Flight Simulator. My GPU was at 100% usage and my CPU was probably sitting around 40% usage. I searched up what the cause could have been and I thought it was either from overheating or a weak PSU. The PSU in my build is 450W but I saw Nvidia recommends a minimum of 500W for my GPU. Is 450W Ok? PCSpecialists recommended it when I was picking the parts and said there would be a 20% allowance.
Another problem I've been getting not too long after I got the PC and before the BSOD was my computer would randomly restart instead of shutting down when I press the shutdown option. This seems to happen randomly and again I'm not sure if it's a problem I can fix through software or if it's a hardware issue.
More recently, around a few weeks ago, I had a problem where all programs currently running would randomly refresh, any game I was playing would tab out, any windowed game would run very poorly at 5fps, and sometimes my screen would turn on and off a few times. I fixed this issue by reinstalling my Nvidia drivers but then only a few days later I started getting flickering textures in multiple games, and weird audio buzzes randomly which I could hear through my headphones and earphones. When I played Minecraft bedrock it would crash if I alt-tab back into the game enough times and upon restarting the screen would turn black when ray-tracing was enabled. And today when I was playing Euro truck simulator 2 (not a very demanding game) my screen randomly turned black for a second and the game went into windowed mode, capped at 30fps. During all of this, I have had the latest Nvidia driver and 0 overclock on my GPU. So I'm not sure why after reinstalling my drivers and also a driver update in between I'm getting these weird bugs that seem like a driver issue.
Today I also found out I can look at a memory dump file that windows create if you get a BSOD, so I looked at the one on my computer and it said - "VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)"
It was caused by - "dxgmms2.sys"
I don't know what this means but when searching for the error most people are saying it's due to the graphics drivers.
My question is do you think there is a problem with one of the components in my PC or is this just a software issue? Should I reinstall my drivers again or do a fresh install of windows? I don't mind doing that it's just time-consuming and If I can pinpoint the issue now it would be great.
Another random thing I'm confused about is the coil whine from my Graphics card. My Computer sits close to me and the coil whine can get quite loud. Sometimes I can be in a menu screen, have my FPS capped at 60 and low GPU usage but the coil whine is really loud, and yet when I load into the game with 130+ fps and 90%+ GPU usage the coil whine is noticeably quieter than in the menu. This doesn't happen for every game, it just seems really random and not right. Also, the sound hasn't faded away at all, this could be completely normal but I know that the sound is supposed to fade away by a lot a few weeks after you get a PC.
Thanks for reading and any suggestions or help is greatly appreciated. My specs are below.
Specifications
Case
THERMALTAKE V200 2.0 TEMPERED GLASS RGB EDITION GAMING CASE
Processor (CPU)
Intel® Core™ i5 Six Core Processor i5-9400F (2.9GHz) 9MB Cache
Motherboard
ASUS® H310-PLUS R2.0: ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!
1st Storage Drive
512GB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 450MB/W)
Power Supply
CORSAIR 450W CV SERIES™ CV-450 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 12 to 15 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
I got my computer in February and now recently it has been behaving strangely when running games (Crashes, Glitches, Flickering Textures). Even before this, I had two problems that could be related to the weird behavior I'm getting and I'm hoping it's not a hardware issue.
First, around two months ago, I got a blue screen of death whilst playing Microsoft Flight Simulator. My GPU was at 100% usage and my CPU was probably sitting around 40% usage. I searched up what the cause could have been and I thought it was either from overheating or a weak PSU. The PSU in my build is 450W but I saw Nvidia recommends a minimum of 500W for my GPU. Is 450W Ok? PCSpecialists recommended it when I was picking the parts and said there would be a 20% allowance.
Another problem I've been getting not too long after I got the PC and before the BSOD was my computer would randomly restart instead of shutting down when I press the shutdown option. This seems to happen randomly and again I'm not sure if it's a problem I can fix through software or if it's a hardware issue.
More recently, around a few weeks ago, I had a problem where all programs currently running would randomly refresh, any game I was playing would tab out, any windowed game would run very poorly at 5fps, and sometimes my screen would turn on and off a few times. I fixed this issue by reinstalling my Nvidia drivers but then only a few days later I started getting flickering textures in multiple games, and weird audio buzzes randomly which I could hear through my headphones and earphones. When I played Minecraft bedrock it would crash if I alt-tab back into the game enough times and upon restarting the screen would turn black when ray-tracing was enabled. And today when I was playing Euro truck simulator 2 (not a very demanding game) my screen randomly turned black for a second and the game went into windowed mode, capped at 30fps. During all of this, I have had the latest Nvidia driver and 0 overclock on my GPU. So I'm not sure why after reinstalling my drivers and also a driver update in between I'm getting these weird bugs that seem like a driver issue.
Today I also found out I can look at a memory dump file that windows create if you get a BSOD, so I looked at the one on my computer and it said - "VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)"
It was caused by - "dxgmms2.sys"
I don't know what this means but when searching for the error most people are saying it's due to the graphics drivers.
My question is do you think there is a problem with one of the components in my PC or is this just a software issue? Should I reinstall my drivers again or do a fresh install of windows? I don't mind doing that it's just time-consuming and If I can pinpoint the issue now it would be great.
Another random thing I'm confused about is the coil whine from my Graphics card. My Computer sits close to me and the coil whine can get quite loud. Sometimes I can be in a menu screen, have my FPS capped at 60 and low GPU usage but the coil whine is really loud, and yet when I load into the game with 130+ fps and 90%+ GPU usage the coil whine is noticeably quieter than in the menu. This doesn't happen for every game, it just seems really random and not right. Also, the sound hasn't faded away at all, this could be completely normal but I know that the sound is supposed to fade away by a lot a few weeks after you get a PC.
Thanks for reading and any suggestions or help is greatly appreciated. My specs are below.
Specifications
Case
THERMALTAKE V200 2.0 TEMPERED GLASS RGB EDITION GAMING CASE
Processor (CPU)
Intel® Core™ i5 Six Core Processor i5-9400F (2.9GHz) 9MB Cache
Motherboard
ASUS® H310-PLUS R2.0: ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!
1st Storage Drive
512GB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 450MB/W)
Power Supply
CORSAIR 450W CV SERIES™ CV-450 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 12 to 15 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
