PC Crashed

dani72

Silver Level Poster
Hi,

I bought a PC through PCS in October 2017 (specs below). I was using it today when the screen suddenly went dead. I looked at the motherboard through the case and the RGB lights were flashing intermittently. I turned off the power at the socket and waited for a while before turning it back on. When I press the power button nothing happens. I can see the red power button for the motherboard is lit up.

Any idea what the problem might be or how I can get my PC running again?


CaseSend In Your Own Case
Case Model:Cooler Master MasterCase Pro 6
Case From:Amazon.co.uk
Overclocked CPUOverclocked Intel® Core™ i7-8700K Six Core (3.7GHz @ up to 4.8GHz)
OC BIOS FIle
MotherboardGigabyte Z370 AORUS Gaming 7: ATX, LG1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)32GB Corsair VENGEANCE DDR4 3200MHz (4 x 8GB)
Graphics Card4GB NVIDIA GEFORCE GTX 1050 Ti - DVI, HDMI, DP
1st Storage Drive2TB SEAGATE BARRACUDA PRO 3.5", 7200 RPM 128MB CACHE
1st M.2 SSD Drive512GB SAMSUNG 960 PRO M.2, PCIe NVMe (up to 3500MB/R, 2100MB/W)
DVD/BLU-RAY Drive16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power SupplyCORSAIR 750W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H100i V2 Hydro Cooler w/ PCS Liquid Series Ultra Quiet Fans
Thermal PasteEK-TIM ECTOTHERM THERMAL COMPOUND
Extra Case FansNONE
Sound CardCreative Sound Blaster ZxR 5.1 PCI-E Soundcard
Wireless/Wired NetworkingASUS PCE-AC88 AC3100 2100Mbps/5GHz, 1000Mbps/2.4GHz
USB/Thunderbolt Options2 PORT (2 x TYPE A) USB 3.1 PCI-E CARD + STANDARD USB PORTS
Operating SystemGenuine Windows 10 Home 64 Bit - inc DVD & Single Licence
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 (64-bit) DVD with paper sleeve
Office SoftwareNO OFFICE SOFTWARE
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
MonitorSamsung LC24F390FHUXEN Curved 24"
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Change to: SAMSUNG LC27F591FDUXEN 27" Curved LED Monitor
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery2 - 3 DAY DELIVERY TO REPUBLIC OF IRELAND
Build TimeStandard Build - Approximately 5 to 7 working days
 
Last edited by a moderator:

ubuysa

The BSOD Doctor
I think your best option is to phone PCS. That sounds very much like a terminal hardware problem, quite possibly the PSU.
 
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