I'm recently having an freeze on start issue with this PC. On power up, it remains on the PC Specialist Del / F2 for Bios screen, and the Motherboard readout says "Detect HDD". Sometimes, after a ten minute wait, it will continue to boot. Sometimes not.
When stuck, if I reboot, restart, or get to the BIOS screen, eventually the PC will start and run perfectly.
I've refreshed Windows.
The SSD C drive reports no errors and is fully optimised. I wonder if a Windross Update did something?
I have four mains-powered USB-connected storage disks attached. These have been attached for over a year and I had no problem with the set-up. The start-up problems begun around April-May . I've scanned all disks for errors and come back with none.
Any ideas how I can investigate this as an IT Dummy, most appreciated.
The PC is under extended warranty.
Thanks!
Clive
When stuck, if I reboot, restart, or get to the BIOS screen, eventually the PC will start and run perfectly.
I've refreshed Windows.
The SSD C drive reports no errors and is fully optimised. I wonder if a Windross Update did something?
I have four mains-powered USB-connected storage disks attached. These have been attached for over a year and I had no problem with the set-up. The start-up problems begun around April-May . I've scanned all disks for errors and come back with none.
Any ideas how I can investigate this as an IT Dummy, most appreciated.
The PC is under extended warranty.
Thanks!
Clive
Case
PCS SR-819 RGB FULL TOWER CASE
Overclocked CPU
Overclocked Intel® Core™ i9-10900X 10 Core (3.7GHz @ up to 4.7GHz)
Motherboard
ASUS® ROG RAMPAGE VI EXTREME ENCORE: DDR4, 6Gb/s, CrossFireX/SLI, Wi-Fi AC - ARGB Ready
Memory (RAM)
64GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 16GB)
Graphics Card
NONE, I ALREADY HAVE A GRAPHICS CARD
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st Storage Drive
8TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
Intel Optane Memory
64GB INTEL® M10 OPTANE MEMORY (X299) - USE WITH MECHANICAL HDD
External DVD/BLU-RAY Drive
6x Slim USB 2.0 External Blu-Ray Writer
Memory Card Reader
USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply
CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ASUS STRIX Soar 7.1 PCIe sound card
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Professional 64 Bit - inc. Single Licence [MUP-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
Microsoft® Office Home & Student 2019 (1 Digital License)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Insurance
Simplesurance Purchase Protection inc. Accidental Damage & Theft
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 7 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
PCS SR-819 RGB FULL TOWER CASE
Overclocked CPU
Overclocked Intel® Core™ i9-10900X 10 Core (3.7GHz @ up to 4.7GHz)
Motherboard
ASUS® ROG RAMPAGE VI EXTREME ENCORE: DDR4, 6Gb/s, CrossFireX/SLI, Wi-Fi AC - ARGB Ready
Memory (RAM)
64GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 16GB)
Graphics Card
NONE, I ALREADY HAVE A GRAPHICS CARD
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st Storage Drive
8TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
Intel Optane Memory
64GB INTEL® M10 OPTANE MEMORY (X299) - USE WITH MECHANICAL HDD
External DVD/BLU-RAY Drive
6x Slim USB 2.0 External Blu-Ray Writer
Memory Card Reader
USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply
CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ASUS STRIX Soar 7.1 PCIe sound card
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Professional 64 Bit - inc. Single Licence [MUP-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
Microsoft® Office Home & Student 2019 (1 Digital License)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Insurance
Simplesurance Purchase Protection inc. Accidental Damage & Theft
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 7 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo