Pc just arrived need help

[GokKek]

I took the foam out and there’s these pieces that came out, what are these?

 

[SpyderTracks]

I took the foam out and there’s these pieces that came out, what are these?

The cable bit is the pc speaker that connects to the motherboard.

The other 2 bits are part of the gpu support bracket.

 

[B4zookaw]

The bracket looks like it got a bit bent, perhaps as you removed the foam. Give it a gentle push to align it with the GPU.

Looking at the GPU, the power cables look a bit strange, can you take a closer photo of them? Looks like an unused connection has slipped into the shroud.

 

[GokKek]

The cable bit is the pc speaker that connects to the motherboard.

The other 2 bits are part of the gpu support bracket.

Ok thanks, I’ve sorted it but now I have another problem, I turned it on and setup everything but I just have a black screen on my monitor but see my mouse cursor

 

[GokKek]

The cable bit is the pc speaker that connects to the motherboard.

The other 2 bits are part of the gpu support bracket.

 

[B4zookaw]

Presume you’ve restarted a few times and have the same result each time?

Assuming you have and still facing issue, try these solutions to see which one works, sounds software than hardware issue.

FIX: Windows 10 Black Screen with Cursor issue, after Update (Solved)

Instructions to fix the following issue: Windows 10 won't load correctly and shows only the cursor at a black screen after installing updates.

www.wintips.org

 

[GokKek]

Presume you’ve restarted a few times and have the same result each time?

No because I have just received it and it told me to not shut off the pc and this is the first I turned it on

 

[GokKek]

Presume you’ve restarted a few times and have the same result each time?

Assuming you have and still facing issue, try these solutions to see which one works, sounds software than hardware issue.

FIX: Windows 10 Black Screen with Cursor issue, after Update (Solved)

Instructions to fix the following issue: Windows 10 won't load correctly and shows only the cursor at a black screen after installing updates.

www.wintips.org

You sure I should force shutdown? Because it said not to shutdown until pc is setup but I can’t setup because of screen

 

[B4zookaw]

Well if it’s been on that screen for some time, it’s not going to progress, so might as well shutdown and restart.

 

[GokKek]

Well if it’s been on that screen for some time, it’s not going to progress, so might as well shutdown and restart.

Could it be loose cable connecting the hard drive?

 

[B4zookaw]

doubt it, as it looks like windows started to boot but got stuck.

And if I’m right about your specs based on previous posts, you have two SSDs and no Hard Drives

 

[GokKek]

doubt it, as it looks like windows started to boot but got stuck.

And if I’m right about your specs based on previous posts, you have two SSDs and no Hard Drives

Yh that’s correct

 

[SpyderTracks]

Yh that’s correct

Just press and hold the power button until it switches off and restart.

Did it go blank after signing into your Microsoft account? If so it’s likely because the network got disconnected.

 

[GokKek]

Just press and hold the power button until it switches off and restart.

Did it go blank after signing into your Microsoft account? If so it’s likely because the network got disconnected.

I didn’t get a chance to do anything but it’s all good on and off worked

 

[GokKek]

Well if it’s been on that screen for some time, it’s not going to progress, so might as well shutdown and restart.

Thank you, I turned it on and off and it worked