PC red screen problem

[PCGamer]

Hi, i got my PC today, i am very happy about it, thank you guys for your nice work but i have a problem, first time when i turned it on it didn't show anything on the screen, i turned off my pc and i took out the monitor cable and put it back in, everything was okay, windows started but it is in red colour only, everything is now, i am typing from my new pc now and it looks like painted into red colour, i had free 30 day trial, i thought it is because of that so i installed windows XP and problem didn't go away, i checked all the monitor and pc cables put them out and back in, problem doesn't go away, please help?

 

[vanthus]

Try a different monitor cable.

 

[PCGamer]

I checked with another monitor, same problem

I think that my graphics card is a bit loose, when i touch my monitor cable with a finger in the back of my pc, screen turn offs i touch again it goes on..

 

[vanthus]

If your confident opening the case,try reseating the Graphics card & check connections.
Did you try another cable?

 

[El Wayneo]

Youtube it if you arent sure. its easy enough though.

 

[PCGamer]

I tried other monitor with different cable, the colour is green now, no more red...
i put back that monitor, green too, i never took out a graphics card, i'm not going to remove it, it looks fine

 

[PCGamer]

I didn't install any drivers yet, maybe this is the problem?

 

[vanthus]

The drivers would have been installed when you first tried the PC,so I doubt if that's the problem.
Having said that you will need to install drivers for the XP OS.
Best give tech support a call (0844 499 4000)
View waiting times http://www.pcspecialist.co.uk/call-waiting/

 

[PCGamer]

I found the problem, the DVI little thing is faulty, i had another one from my last pc, the new that i got was packed so PCS could never know that it is faulty, finally i can fully enjoy my new pc.

THANK YOU PCS! :tank::chinese::gun_bandana::clap::gunsmilie:unk:

 

[vanthus]

I take it you mean a DVI to VGA adaptor?
anyway glad you got it sorted.