Hi there.
I bought a custom PC from you guys around 2 months ago, I used it quite a bit for the first month then not so much the start of the second month. I then went away for a week to come back to my PC not working (it had been sitting there plugged in but with the switch off at the back). I turns on with all lights showing, beeps then turns off again and the only way to get it to do that again is to unplug it for at least 30 seconds. I've had a little read up on what it could be and it seems like is maybe the PSU, if that is the case is it as simple as me sending it back to you for repair under warranty? (If the problem cannot be solved through email/this forum)
Please can you get back to me as this is really bugging me, I don't get how it can just not work even though it worked fine the last time I used it.
Thanks,
Dean.
Case
COOLERMASTER ELITE 311 BLUE CASE
Processor (CPU)
Intel® Core™i5 Quad Core Processor i5-3570K (3.4GHz) 6MB Cache
Motherboard
ASUS® P8Z77-V LK: PCI-E 3.0 READY, SLI, CROSSFIREX
Memory (RAM)
8GB SAMSUNG DUAL-DDR3 1600MHz (2 X 4GB)
Graphics Card
2GB NVIDIA GEFORCE GTX 660 Ti - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
1st DVD/BLU-RAY Drive
4x BLU-RAY ROM DRIVE, 16x DVD ROM
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
Processor Cooling
INTEL SOCKET LGA1155 STANDARD CPU COOLER
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
WIRELESS 802.11N 300Mbps PCI-E CARD (£16)
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence (£79)
Office Software
FREE 30 Day Trial of Microsoft® Office® 365
Anti-Virus
BULLGUARD INTERNET SECURITY - FREE 90 DAY TRIAL
DVI-D & HDMI Monitor Cables
1 x 2 METRE GOLD PLATED V1.4 HDMI CABLE (£8)
Keyboard & Mouse
LOGITECH® MK520 WIRELESS KEYBOARD & MOUSE COMBO (£39)
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 5 WORKING DAY DISPATCH (£39)
Quantity
1
I bought a custom PC from you guys around 2 months ago, I used it quite a bit for the first month then not so much the start of the second month. I then went away for a week to come back to my PC not working (it had been sitting there plugged in but with the switch off at the back). I turns on with all lights showing, beeps then turns off again and the only way to get it to do that again is to unplug it for at least 30 seconds. I've had a little read up on what it could be and it seems like is maybe the PSU, if that is the case is it as simple as me sending it back to you for repair under warranty? (If the problem cannot be solved through email/this forum)
Please can you get back to me as this is really bugging me, I don't get how it can just not work even though it worked fine the last time I used it.
Thanks,
Dean.
Case
COOLERMASTER ELITE 311 BLUE CASE
Processor (CPU)
Intel® Core™i5 Quad Core Processor i5-3570K (3.4GHz) 6MB Cache
Motherboard
ASUS® P8Z77-V LK: PCI-E 3.0 READY, SLI, CROSSFIREX
Memory (RAM)
8GB SAMSUNG DUAL-DDR3 1600MHz (2 X 4GB)
Graphics Card
2GB NVIDIA GEFORCE GTX 660 Ti - 2 DVI, HDMI, DP - 3D Vision Ready
Memory - 1st Hard Disk
1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
1st DVD/BLU-RAY Drive
4x BLU-RAY ROM DRIVE, 16x DVD ROM
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
Processor Cooling
INTEL SOCKET LGA1155 STANDARD CPU COOLER
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
WIRELESS 802.11N 300Mbps PCI-E CARD (£16)
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence (£79)
Office Software
FREE 30 Day Trial of Microsoft® Office® 365
Anti-Virus
BULLGUARD INTERNET SECURITY - FREE 90 DAY TRIAL
DVI-D & HDMI Monitor Cables
1 x 2 METRE GOLD PLATED V1.4 HDMI CABLE (£8)
Keyboard & Mouse
LOGITECH® MK520 WIRELESS KEYBOARD & MOUSE COMBO (£39)
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 5 WORKING DAY DISPATCH (£39)
Quantity
1
