PC upgraded two small issues! RAM RGB & M.2 format!

[Rob D 88]

Good evening / morning everyone,

I am after a little bit of help / advice.

I spent 7 hours upgrading components of my PC yesterday which I done perfectly and with great cable management which I was impressed with for my first real go and completely rebuilding a PC.

Now to the issues, I added another 16gb of Corsair Vengeance RGB RAM the same as already in there. If I power off and then turn on it does not light up but says there is 32gb installed! If I power of then flick the PSU switch off and then turn it back on and boot the PC they all work fine. Any ideas?

Secondly I installed another 1tb of M.2 Samsung 970 storage. When I do diskpart to format the drive my other 1TB HDD is showing and I cannot differ between the two.

I have:
512gb 970 evo (Operating System)
1TB HDD (Storage)
1TB 970 evo (New one intended for games only)

The just show up as:

Disk 0 online 931gb free 0 b gpt *
Disk 1 online 931gb free 931gb gpt
Disk 2 online 465gb free 0 b gpt *

Obviously I do not want to wipe the wrong drive. Any help will be appreciated.

Thank you and happy new year!

Robert

 

[Bhuna50]

This forum is for PCS customers and we are unable to advise on self - builds.

If this is a PCS machine you have been upgrading, then please provide details as per the thread linked below.

If not, then I suggest you try a public forum such as Toms Hardware.

When posting for Technical Support...

Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...

www.pcspecialist.co.uk

 

[Rob D 88]

Yes I am a PCS customer.

My specs when purchased are below from the order page.

I have since upgraded to a 3070ti, 850w PSU, CoolerMaster 360 Illusion, additional M.2 Samsung Evo & another 16gb RAM.

Case
COOLERMASTER MASTERBOX MB530P ARGB GAMING CASE
Processor (CPU)
AMD Ryzen 5 3600XT Six Core CPU (3.8GHz/35MB CACHE/AM4)
Motherboard
ASUS TUF GAMING B550 PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
External Hard Drive
2TB Seagate Backup Plus Slim External HDD, USB 3.0, Black
Memory Card Reader
USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans
NONE
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence

If you could help that would be great!

 

[Martinr36]

Have you updated the RAM firmware via icue

 

[sck451]

With the RAM I'd start by removing and re-seating it. I recently installed RGB RAM and found it inconsistent/glitchy until I reseated it; it has worked fine since.

With your SSD, I'd suggest using the "disk management" tool, rather than command line stuff. (Much as I love the command line!) It should be obvious there which is the unformatted drive.

 

[Rob D 88]

Have you updated the RAM firmware via icue

No I have not, I will take a look now.

Thank you.

Edit: Tried this so I will check after the next shut down.

 

[Rob D 88]

With the RAM I'd start by removing and re-seating it. I recently installed RGB RAM and found it inconsistent/glitchy until I reseated it; it has worked fine since.

With your SSD, I'd suggest using the "disk management" tool, rather than command line stuff. (Much as I love the command line!) It should be obvious there which is the unformatted drive.

Ok I will try this after the step above.

Is the disk management a much easier way then?

 

[sck451]

Ok I will try this after the step above.

Is the disk management a much easier way then?

Well, it's a GUI that I've found fairly intuitive and easy to work with. But I find Windows command line stuff tricky (give me Linux any day!).

 

[Rob D 88]

Morning guys,

So I tried both of the above and it did not work.

If I shut down and power off the PSU and then start the PC the RAM sticks all have a red colour at the top and bottom then once I log in they then go to the colour I set up.

If I put it to sleep the RAM stays lit up. If I shut down and power it back on they do not light up again!

It's bizarre!

Thanks
Rob

 

[PyroAsh]

Have you installed the Corsair RGB ram plug-in for Asus?
I was have a weird freezing issue with my ram until I installed it. You also have to be careful of the order you install things. Have a look at this and see if it helps.

How to: Integrate Armoury Crate with iCUE

With Armoury Crate, you can control the lighting effects of your Corsair Vengeance RGB Pro or Dominator Platinum RGB memory modules. Enabling Armoury Crate If you installed Armoury Crate before th...

help.corsair.com

 

[Rob D 88]

Have you installed the Corsair RGB ram plug-in for Asus?
I was have a weird freezing issue with my ram until I installed it. You also have to be careful of the order you install things. Have a look at this and see if it helps.

How to: Integrate Armoury Crate with iCUE

With Armoury Crate, you can control the lighting effects of your Corsair Vengeance RGB Pro or Dominator Platinum RGB memory modules. Enabling Armoury Crate If you installed Armoury Crate before th...

help.corsair.com

Thank you for the advice.

I done this and still has not worked.

Shut Down the PC and powered it back on and no RGB on the RAM. Go into iCUE and force update of the firmware, the RAM sticks each have a turn of a red line running through them and then they all light up correctly.

This of course is not affecting performance but I just cannot solve the mystery!

Thank you.
Robert

 

[PyroAsh]

Do you have any other software running that controls RGB?
I.e. for your graphics card?

 

[Rob D 88]

Do you have any other software running that controls RGB?
I.e. for your graphics card?

Yes. The only new one I have installed is MasterPlus by CoolerMaster.

I did read that too much RGB control can cause chaos, I downloaded Armoury Crate but deleted it for this reason as I thought it was the problem!

What do you suggest? I cannot delete MasterPlus as it controls my fans!

 

[PyroAsh]

Not sure really. I think you need amoury crate and the rgb memory plugin installed to sort out your ram (unless it's faulty?) As far as your case fans go, maybe look in to if they can be plugged into the commander or direct to the motherboard headers. Failing that, maybe try some 3rd party software like Jacknet RGB... That's about all I've got..