Yep.Contact Us
0333 011 7000 | open now
That one?
I'm using a landline, am I supposed to enter something else? (I've never used one)...Works fo me...
Yeh normal house landline.no, just the 11 digits, you arent dialing internationally.
its a regular landline right? no locks on dial out etc? home phone not an office with 9 needed for outside line?
For me works fine. Try 00443330117000. If doesn't connect, there's something wrong with your phone line or landline plan (maybe just local calls only are allowed or something, have no idea).Yeh normal house landline.
It's just beeping
I must just be unlucky. I know it wants me to lose my moneyFor me works fine. Try 00443330117000. If doesn't connect, there's something wrong if your phone line or landline plan (maybe just local calls only are allowed or something, have no idea).
What a continuing hmmmmmmmm mean?For me works fine. Try 00443330117000. If doesn't connect, there's something wrong if your phone line or landline plan (maybe just local calls only are allowed or something, have no idea).
Means it’s not connected.What a continuing hmmmmmmmm mean?
To them or my end? I can ring normal 07 numbersMeans it’s not connected.
Yeh normal house landline.
It's just beeping
Either, doesn’t make a difference, there is only one connection.To them or my end? I can ring normal 07 numbers
It must be my landline having issuesI just tried phoning them, very briefly but definitely got into their system (where you can choose who you want to talk to), so the phone line is working
Occasionally landlines do (or as suggested earlier maybe it has 03 numbers blocked, but dunno), do you have a mobile with landline calls included, if so use thatIt must be my landline having issues
Occasionally landlines do (or as suggested earlier maybe it has 03 numbers blocked, but dunno), do you have a mobile with landline calls included, if so use that
Can't use a mobile atm, just gonna have to hope it all sorts itself out sadly.Occasionally landlines do (or as suggested earlier maybe it has 03 numbers blocked, but dunno), do you have a mobile with landline calls included, if so use that
Why don't you email them instead? I know it will take a few days to get the answer. But it's better to get some clarity after a few days rather than not querying at all.Can't use a mobile atm, just gonna have to hope it all sorts itself out sadly.
Thanks for your help
I have already and got a quick response as well, sadly they said call the number. I've emailed again but the last response took 5 hours so I'm not expecting another until moday or Tuesday sadlyWhy don't you email them instead? I know it will take a few days to get the answer. But it's better to get some clarity after a few days rather than not querying at all.