Power Surge on USB Port.

[Chris_2003]

Hello, I've had my computer for a few months and I haven't had any problems, yesterday night while gaming I had an error telling me that there is a "Power Surge on the USB Port" ever since that I haven't been able to plug in my headset without getting this error and I have no idea why that is I need help!

 

[SpyderTracks]

Hello, I've had my computer for a few months and I haven't had any problems, yesterday night while gaming I had an error telling me that there is a "Power Surge on the USB Port" ever since that I haven't been able to plug in my headset without getting this error and I have no idea why that is I need help!

Is this a PCSpecialist machine? Can you post your full specs from the order page?

 

[Chris_2003]

Yes it's from pc specialists it is the

PC SPECIALIST Vortex ST-S Gaming PC - Intel® Core¿ i7, RTX 2070 Super, 2 TB HDD & 512 GB SSD​

 

[SpyderTracks]

Yes it's from pc specialists it is the

PC SPECIALIST Vortex ST-S Gaming PC - Intel® Core¿ i7, RTX 2070 Super, 2 TB HDD & 512 GB SSD​

What make and model headset are you using?

 

[Chris_2003]

logitech artemis spectrum g633 headset

 

[SpyderTracks]

Are all your other USB devices working ok?

 

[Chris_2003]

Yes, every other device is working fine.

 

[SpyderTracks]

Yes, every other device is working fine.

Sounds like it's a faulty headset then, likely got a bit of faulty wiring or bad grounding.

 

[Chris_2003]

So you think its the headset not the wire? I was thinking it could possibly be the wire.

 

[SpyderTracks]

So you think its the headset not the wire? I was thinking it could possibly be the wire.

It's possible I guess, may be worth trying with another one.

 

[Chris_2003]

Right, I'll buy a new one tomorrow and if the issue still occurs I'll let you know.

 

[Chris_2003]

Thanks for the quick replies, it was the cable thankfully I was extremely scared it could be a hardware issue.

 

[SpyderTracks]

Thanks for the quick replies, it was the cable thankfully I was extremely scared it could be a hardware issue.

Oh, that’s good, nice easy fix 👍🏼

 

[Martinr36]

Thanks for the quick replies, it was the cable thankfully I was extremely scared it could be a hardware issue.

Good to hear it is all sorted