Problem AIO | PCSPECIALIST

Problem AIO

AlexGeno

Member
Good morning guys,

I just got my new AIO. While using the computer, it turns itself off and on again by itself. What can I do ?! I only know that it could be a problem with the power source.
 

SpyderTracks

Huntsman
Moderator
Good morning guys,

I just got my new AIO. While using the computer, it turns itself off and on again by itself. What can I do ?! I only know that it could be a problem with the power source.
Is this a PCSpecialist PC? Can you post your full specs?
 

SpyderTracks

Huntsman
Moderator
When it shuts down, does it give a blue screen error or just restart?

can you install hwmonitor and give us the temp when idle and under load?

 

SpyderTracks

Huntsman
Moderator
No blue screen error , just restart.
So you don't need to output anything, just take a screenshot of the CPU package and GPU when on idle and under a load like running a game.

That under load one is the same load as the idle so doesn't tell us anything.
 

SpyderTracks

Huntsman
Moderator
Thanks for that, your temps look absolutely fine which is the first thing to check with symptoms like this.

They're actually rediculously low to the point I can't believe they're on an AIO!

I would give PCS a call tomorrow.

It's impossible to tell and it would be a lot quicker to troubleshoot with them remotely than over a forum.
 
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