Problem with PC

Z

Zaid

Member
Issue with PC:

April 2023
Chrome would randomly crash closing all tabs, thought it was an issue with Chrome
Used Brave, same issue, tried Mozilla, no issues with Mozilla at this point

June 2023
Started noticing pixel like colours on pictures on my PC, any app e.g., pictures of Steam games, browser pictures, online games etc. Also crashing still happened.
Tried going to Windows 11, still had issues, full wipe went back to Windows 10, still same issues, nothing changed.

November-December 2023
Crashing got worse, Chrome would instantly say "Aw snap" can't even open a tab, Mozilla started crashing too, apps like Discord, Spotify also not loading or would randomly crash.
Games themselves run fine, no FPS issues, stutters, no crashes etc. all good.

Specs:

Processor (CPU) - AMD Ryzen 5 3600 Six Core CPU (3.6GHz-4.2GHz/36MB CACHE/AM4)
Motherboard - ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM) - 16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)
Graphics Card - 6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!

Attached an image of the kind of pixelation I get, not a monitor issue.
 

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Z

Zaid

Member
Case PCS P209 RGB MID TOWER CASE

Processor (CPU) AMD Ryzen 5 3600 Six Core CPU (3.6GHz-4.2GHz/36MB CACHE/AM4)

Motherboard ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!

Memory (RAM) 16GB Corsair VENGEANCE DDR4 2400MHz (2 x 8GB)

Graphics Card 6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!

1st M.2 SSD Drive 512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)

1st Storage Drive 1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE

Power Supply CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY

Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)

Processor Cooling PCS FrostFlow 100 V2 Series High Performance CPU Cooler (AMD)

Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING

LED Lighting 50cm RGB LED Strip

Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)

Wireless Network Card WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0

USB/Thunderbolt Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

Operating System Windows 10 Home 64 Bit - inc. Single Licence

Operating System Language United Kingdom - English Language

Windows Recovery Media Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account

Office Software FREE 30 Day Trial of Microsoft 365® (Operating System Required)

Anti-Virus BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode

Browser Microsoft® Edge (Windows 10 Only)

Warranty 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)

Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)

Welcome Book PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 
SpyderTracks

SpyderTracks

We love you Ukraine
When you last reinstalled windows, where did you source the image and what process did you take to source drivers?
 
Z

Zaid

Member
SpyderTracks said:
When you last reinstalled windows, where did you source the image and what process did you take to source drivers?
Click to expand...
Do you mean reinstalled from a USB from Microsoft, or do you mean when the picture provided was taken?
Picture was from 2 weeks ago
 
SpyderTracks

SpyderTracks

We love you Ukraine
Zaid said:
Do you mean reinstalled from a USB from Microsoft, or do you mean when the picture provided was taken?
Picture was from 2 weeks ago
Click to expand...
When you last installed windows, how did you source drivers?

Or did you just do an upgrade to windows 11 and then roll it back to windows 10?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Zaid said:
Upgraded to w11 (through update and security) then rolled back to w10
Click to expand...
Yeah, you'd need to do a clean install, if things are fine in games, then it's a software issue, there's a known virus that attacks chromium browsers and causes these issues.

I would suggest a clean install.

What AV are you using?
 
Z

Zaid

Member
SpyderTracks said:
Yeah, you'd need to do a clean install, if things are fine in games, then it's a software issue, there's a known virus that attacks chromium browsers and causes these issues.

I would suggest a clean install.

What AV are you using?
Click to expand...
I did a clean install of w10 too from a USB, wiped my computer clean, issue still persisted.
Whats AV?
 
Z

Zaid

Member
I went onto the Microsoft website and downloaded the installation onto a usb - windows media creation tool for w10.
I use the windows antivirus
 
SpyderTracks

SpyderTracks

We love you Ukraine
Zaid said:
I dont know what sourcing drivers means
Click to expand...
After you’ve installed windows, you then have to configure the drivers.

I’d suggest doing a clean install of windows 11 as windows 10 is no longer being updated and is a year out now , there’s plenty of guides on the internet
 
Z

Zaid

Member
SpyderTracks said:
After you’ve installed windows, you then have to configure the drivers.

I’d suggest doing a clean install of windows 11 as windows 10 is no longer being updated and is a year out now , there’s plenty of guides on the internet
Click to expand...
Oh i see, i just let windows automatically update the drivers, should I have done something different?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Zaid said:
what drivers do you mean, im confused sorry
Click to expand...
All the system drivers. The whole lot

I would suggest learning how to clean install and doing a new Windows 11 clean install, it doesn't sound like a clean install has been done.
 
Z

Zaid

Member
SpyderTracks said:
All the system drivers. The whole lot

I would suggest learning how to clean install and doing a new Windows 11 clean install, it doesn't sound like a clean install has been done.
Click to expand...
The only clean installs ive done is cleaning all files etc, through a USB. im not sure if ive done any different installs.
 
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